Tiffany Sims
Mendenhall
Summary
Motivated self-starter with 10+ years’ experience in healthcare, administrative office management, and patient support. Highly organized and engaged employee with excellent interpersonal and critical problem-solving skills.
Health administration professional with strong organizational and communication skills. Proven ability to manage medical records, coordinate schedules, and optimize office operations. Effective team collaborator with results-driven approach, adaptable to changing demands. Skilled in patient interaction, data entry, and compliance with healthcare regulations. Known for reliability and focus on achieving optimal outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mental Health Administrative Assistant
VitalCore Health Strategies
06.2021 - Current
- Provides administrative and clerical support for the Behavioral Health department, including correspondence, data input, filing, assembling files, and other duties.
- Answers incoming calls, provides accurate information and directs calls as needed.
- Provides assistance for Behavioral Health staff in scheduling clients for appointments, including reminder calls and correspondence.
Detention Officer
Simpson County Adult Detention Center
02.2020 - 06.2021
- Utilize conflict management skills to ensure the safety and security of offenders.
- Escort new and existing prisoners to and from the booking area, recreation facilities, library, computer center, nurses’ station, medical facilities, courtrooms and meeting, and interrogation areas.
- Conduct daily checks for contraband, monitor cells, inmate activity, common areas, and the secure perimeter to mitigate and prevent breach of security.
Police Cadet
Mississippi Highway Patrol
01.2021 - 04.2021
PCA Personal Care Assistant
Visiting Angels
11.2019 - 01.2021
- Followed individual care plan as directed by supervising nurse to accommodate client's needs and desires in day to day function.
- Assisted client with activities of daily living including, bathing, meal preparation, feeding, ambulation, toileting, transfers, and med reminders
- Served as a pleasant and supportive companion during client interactions to promote a healthy and positive working relationship.
CNA - Certified Nursing Assistant
Mississippi State Hospital
06.2020 - 12.2020
- Report any unusual incidents to immediate point of contact; Acted quickly and responsibly in instances of emergency.
- Assist nurses with diagnostic procedures, treatments, and patient charting.
- Provide compassion and comfort while helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving.
Recreation Supervisor
Mississippi Veterans Home
07.2019 - 05.2020
- Transport collections to laboratory for testing and delivering equipment and supplies to and from clinic locations.
- Supervise and coordinate activities, facilitate group classes, community services and recreation programs.
- Established schedules and methods for providing recreation services.
Recreation Therapist
Boswell Regional Center
09.2018 - 07.2019
- Transport collections to laboratory for testing and delivering equipment and supplies to and from clinic locations.
- Supervise and coordinate activities, facilitate group classes, community services and recreation programs.
- Established schedules and methods for providing recreation services.
Psychiatric Assistant/Direct Care
Millcreek Rehabilitation Center
01.2014 - 07.2018
- Completed rounds and documented findings accurately and timely.
- Worked with a team of psychiatrists, nurses, social workers, and psychologists to rehabilitate patients from the ages.
- Organized and updating the client file with wellness notes to provide to the treatment team.
Education
Master's - Sports Administration
Belhaven University
Jackson, MS12.2021
Master's - Health Administration
Belhaven University
Jackson, MS12.2020
Bachelor's - Health, Physical Education, Recreation
William Carey University
Hattiesburg, MS05.2015
Associate in Arts (AA) - General Studies
Copiah-Lincoln Community College
Wesson, MS05.2013
Skills
- Caregiving
- Recreational Therapy
- Developmental Disabilities Experience
- Autism Experience
- Dementia Care
- Senior Care
- Home Care
- Vital Signs
- Crisis Intervention
- Hospital Experience
- Individual / Group Counseling
- Crisis Management
- Behavioral Health
- IOS
- Human resources
- Office manager experience
- Microsoft Access
- Leadership
- Employee relations
- Clerical experience
- Communication skills
- Driving
- Experience with children
- Early childhood education
- Toddler care
- Behavior Management
- Multitasking proficiency
- Stress management strategies
- HIPAA compliance
- Electronic health records
- Patient scheduling expertise
- Office administration experience
Certification
- CPR
- CNA
- First Aid Certification
Timeline
Mental Health Administrative Assistant
VitalCore Health Strategies
06.2021 - Current
Police Cadet
Mississippi Highway Patrol
01.2021 - 04.2021
CNA - Certified Nursing Assistant
Mississippi State Hospital
06.2020 - 12.2020
Detention Officer
Simpson County Adult Detention Center
02.2020 - 06.2021
PCA Personal Care Assistant
Visiting Angels
11.2019 - 01.2021
Recreation Supervisor
Mississippi Veterans Home
07.2019 - 05.2020
Recreation Therapist
Boswell Regional Center
09.2018 - 07.2019
Psychiatric Assistant/Direct Care
Millcreek Rehabilitation Center
01.2014 - 07.2018
Master's - Health Administration
Belhaven University
Bachelor's - Health, Physical Education, Recreation
William Carey University
Associate in Arts (AA) - General Studies
Copiah-Lincoln Community College
Master's - Sports Administration
Belhaven University