
Resourceful and technically skilled support specialist with over 8 years of experience in high-stakes, fast-paced environments, including military service as a U.S. Navy Seabee. Currently have a B.S. in Cybersecurity and well-versed in troubleshooting complex systems, providing top-tier technical support, and ensuring seamless user experiences. Experienced with Windows, macOS, Linux, and relational databases including SQL-based systems, with a strong foundation in scripting, networking, and problem analysis. Known for a calm, customer-obsessed approach, excellent communication skills, and a natural ability to learn new technologies quickly. Eager to join a mission-driven team where technical solutions drive real-world impact.