Tina Wellerman
Forest
Summary
Seasoned healthcare operations professional with 18 years of experience in clinic coordination, medical records management, payroll, and financial administration. Expertise in optimizing clinic workflows, ensuring regulatory compliance, and supporting staff to enhance operational efficiency. Strong foundation in payroll, accounts payable, and team collaboration, focused on delivering high-quality patient care.
Overview
30
30
years of professional experience
Work History
Clinic Supervisor
Ochsner
Morton
2007.03 - Current
- Supervised daily operations of clinic staff and patient services.
- Coordinated schedules and resources for efficient clinic workflow.
- Trained new employees on clinic policies and procedures.
- Facilitated communication between medical staff and administrative teams.
- Resolved patient concerns, enhancing satisfaction through effective support.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Conducted performance reviews for staff, identifying improvement areas and guiding career development.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Maintained up-to-date knowledge of current healthcare trends and best practices.
- Participated in regular meetings with senior leadership team members to discuss progress toward organizational goals.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Implemented policy changes, communicating updates and procedures during staff meetings.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
Payroll Clerk
King Lumber
Forest
1996.06 - 2007.03
- Processed payroll for employees using advanced payroll software.
- Reviewed timecards for accuracy and ensured compliance with company policies, reducing potential payroll errors.
- Addressed employee inquiries regarding payroll discrepancies and benefits, enhancing employee satisfaction and trust in payroll processes.
- Maintained confidential payroll records in accordance with legal requirements.
- Collaborated with HR to update employee information and tax forms accurately.
- Monitored changes in labor laws affecting payroll operations and procedures.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Maintained accurate records of payroll transactions, supporting compliance and facilitating smooth payroll operations.
Education
Associate of Science - Surgical Tech
East Central Community College
Decatur, Mississippi, MS2015-12
Skills
- Medical records management
- HIPAA Compliance
- Clinic operations coordination
- Accounts Payable and Accounts Receivable
- Payroll Processing
- data entry and filing
- attention to detail
- communication and team support
- customer service
Timeline
Clinic Supervisor
Ochsner
2007.03 - Current
Payroll Clerk
King Lumber
1996.06 - 2007.03
Associate of Science - Surgical Tech
East Central Community College