Tom Thomson
Walls
Summary
Detail-oriented Automation Technician with proven experience in maintaining automated systems and troubleshooting machinery. Strong communication skills and reliability contribute to streamlined workflows and improved productivity.
Overview
16
16
years of professional experience
Work History
Automation Technician
Spectra Laboratories
Southaven, MS
08.2024 - Current
- Operated and maintained automated laboratory equipment to ensure optimal performance.
- Conducted routine inspections and troubleshooting of machinery to enhance operational efficiency.
- Collaborated with team members to streamline workflows and improve overall productivity.
- Implemented preventive maintenance schedules to minimize equipment downtime.
- Monitored system performance metrics to identify areas for improvement and corrective actions.
- Documented maintenance activities and updates in compliance with regulatory standards and best practices.
Customs Specialist
FedEx
Memphis, TN
01.2021 - 07.2024
- Ensured compliance with customs regulations and procedures during import/export processes.
- Reviewed and processed documentation for shipments, verifying accuracy and completeness.
- Collaborated with cross-functional teams to resolve customs-related issues efficiently.
- Monitored changes in customs laws to maintain up-to-date operational practices.
- Trained new team members on customs procedures and compliance requirements.
Ramp Agent
FedEx
Memphis, TN
08.2015 - 01.2021
- Coordinated aircraft ground operations to ensure timely departures and arrivals.
- Monitored loading and unloading of cargo for compliance with safety regulations.
- Operated material handling equipment to transport packages efficiently across ramp area.
- Collaborated with team members to optimize workflow and improve service quality.
- Trained new hires on safety protocols and standard operating procedures for ramp operations.
- Trained team members on equipment handling and effective loading procedures to enhance efficiency.
- Led team meetings to communicate updates, address challenges, and foster collaboration among staff members.
Team Leader
FedEx
Memphis, TN
01.2010 - 08.2015
- Led team in daily operations, ensuring efficient package handling and timely deliveries.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Trained new staff on safety protocols and operational procedures, fostering a culture of compliance.
- Conducted performance evaluations, providing constructive feedback to team members for continuous improvement.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MSSkills
- Electrical troubleshooting
- Process automation
- Automated testing
- Robotics integration
- Problem-solving abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Relationship building
Timeline
Automation Technician
Spectra Laboratories
08.2024 - Current
Customs Specialist
FedEx
01.2021 - 07.2024
Ramp Agent
FedEx
08.2015 - 01.2021
Team Leader
FedEx
01.2010 - 08.2015
High School Diploma -
Horn Lake High School
Employee of the Month February 2024
I was awarded Employee of the Month for February 2024 for my outstanding leadership and problem solving to increase productivity.