TOMISHA GRAY
Blue Mountain
Summary
Dedicated professional with a strong focus on customer satisfaction, adept at problem-solving and time management. Committed to enhancing team collaboration and achieving service goals.
Overview
9
9
years of professional experience
Work History
Shipping Clerk
Diversity Vuteq
New Albany
08.2025 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Certified Nursing Assistant
CORNORSTONE HEALTH AND REHAB
Corinth
01.2023 - 04.2025
- Assisted patients with daily living activities and personal care tasks.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing staff in administering medications as directed by physicians.
- Documented patient information accurately in electronic health record systems.
- Participated in training sessions to improve skills and knowledge in caregiving.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Certified Nursing Assistant
Shiftkey
Holly Springs
06.2020 - 04.2023
- Assisted patients with daily living activities and personal care tasks.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
- Communicated effectively with patients to understand their needs and concerns.
- Supported nursing staff in administering medications as directed by physicians.
- Documented patient information accurately in electronic health record systems.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Participated in training sessions to improve skills and knowledge in caregiving.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Group Home Manager
ROOTS RESIDENTIAL
Racine
07.2017 - 01.2019
- Supervised daily operations of residential group home environment.
- Managed staff schedules to ensure adequate coverage and support.
- Coordinated training programs for new employees and ongoing staff development.
- Implemented safety protocols to maintain a secure living space for residents.
- Conducted regular assessments of resident needs and service plans.
- Facilitated communication between families, staff, and external service providers.
- Developed community engagement activities to enhance resident socialization.
- Ensured compliance with state regulations and quality standards in care delivery.
- Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
- Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
- Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
- Reported, investigated and followed up on abuse and neglect cases.
Education
Some College (No Degree) - Human Resources Development
NORTHEAST COMMUNITY COLLEGE
Booneville, MSSkills
- Performance evaluations
- Customer service
- Conflict resolution
- Recruitment strategies
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Organization skills
- Attention to detail
- Word processing
- Patient care
- Vital signs monitoring
- Medication administration
- Personal hygiene assistance
- Customer relationship management
- Food service management
- Staff training and development
- Order processing
- Inventory management
- Shipping regulations
- Data entry
- Logistics coordination
- Supply chain knowledge
- Compliance adherence
- Loading and unloading
- Shipping software
Timeline
Shipping Clerk
Diversity Vuteq
08.2025 - Current
Certified Nursing Assistant
CORNORSTONE HEALTH AND REHAB
01.2023 - 04.2025
Certified Nursing Assistant
Shiftkey
06.2020 - 04.2023
Group Home Manager
ROOTS RESIDENTIAL
07.2017 - 01.2019
Some College (No Degree) - Human Resources Development
NORTHEAST COMMUNITY COLLEGE