Toney Williams
Starkville
Summary
Electrical Engineering graduate with a strong foundation in systems, hardware, and process optimization. Proven leadership experience as a Process Assistant at Amazon, supporting high-volume operations, safety, and performance metrics. Adept at bridging technical thinking with operational execution, team leadership, and continuous improvement.
Overview
4
4
years of professional experience
Work History
FC Associate III
Amazon
2024.10
- Consistently exceeded productivity and quality expectations in a fast-paced fulfillment environment.
- Demonstrated leadership potential by supporting peers, troubleshooting workflow issues, and assisting management, leading to promotion to Process Assistant.
Process Assistant Manager
Amazon
2024.10 - Current
- Support daily operations for a high-volume fulfillment environment, coordinating labor allocation, workflow execution, and productivity targets across shifts.
- Act as a point of contact between Area Managers and associates, communicating priorities, resolving operational issues, and ensuring alignment with safety and quality standards.
- Monitor key performance indicators (KPIs) including productivity, quality, and attendance; assist leadership in data-driven decision-making.
- Lead, coach, and mentor associates to improve performance, adherence to standard work, and engagement.
- Assist with onboarding and training of new hires, ensuring compliance with Amazon policies and operational procedures.
- Enforce safety protocols and proactively address hazards to reduce incidents and downtime.
Guest Services Agent
Lyric Hotel
2023.05 - 2024.06
- Managed reservations, room assignments, and guest records using hotel management systems.
- Verified guest payment methods and ensured accurate documentation.
- Delivered high-quality customer service to enhance guest satisfaction and repeat visits.
Sales Associate
Hibbett Sports
2022.05 - 2022.08
- Handled cash and credit transactions, ensuring accurate reconciliation and compliance with store procedures.
- Fulfilled online orders and assisted customers to maintain a positive shopping experience.
- Unloaded and organized inventory (70+ lbs packages), maintaining an efficient and customer-friendly sales floor.
Education
MBA -
Mississippi State University
Starkville, MS2027-05
Bachelor of Science - Electrical Engineering, Mathematics
Mississippi State University
Starkville, MS2025-05
Skills
- Software & Tools: Microsoft Office, Intel Quartus Prime, MPLAB, Visual Studio
- Programming: C, Python, Assembly
- Hardware & Embedded Systems: Soldering, Arduino, FPGA, PIC24, Breadboarding
- Engineering Concepts: Digital Logic, State Machines, Sensors, Data Analysis
Timeline
FC Associate III
Amazon
2024.10
Process Assistant Manager
Amazon
2024.10 - Current
Guest Services Agent
Lyric Hotel
2023.05 - 2024.06
Sales Associate
Hibbett Sports
2022.05 - 2022.08
MBA -
Mississippi State University
Bachelor of Science - Electrical Engineering, Mathematics
Mississippi State University
LEADERSHIP & PROFESSIONAL DEVELOPMENT
- Operations Leadership & Team Coordination (Amazon)
- Safety & Compliance Enforcement
- Process Improvement & KPI Monitoring
- Cross-functional Communication
AVAILABILITY
Open to roles in Electrical Engineering, Operations/Process Engineering, Power Systems, Controls, and Embedded Systems