Tracy Allen
Ashland
Summary
Dynamic Cashier Team Lead with proven expertise in cash handling and team training. Committed to enhancing customer satisfaction through effective problem-solving and process improvements.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Exxon Mobil
Piperton, TN
08.2023 - Current
- Led cashier team in delivering exceptional customer service and maintaining high satisfaction levels.
- Oversaw daily cash register operations, ensuring compliance with company policies and procedures.
- Trained new employees on cash handling procedures, enhancing team efficiency and accuracy.
- Managed inventory levels, coordinating with suppliers to maintain stock availability for customers.
- Developed scheduling strategies to optimize labor resources during peak business hours.
- Implemented process improvements that streamlined checkout procedures, reducing wait times for customers.
- Conducted regular audits of cash drawers, ensuring accuracy and preventing discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Production Worker
Amazon
Byhalia, MS
07.2021 - 08.2023
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality inspections to ensure compliance with safety and production standards.
- Collaborated with team members to optimize workflow and minimize downtime.
- Trained new employees on operational procedures and safety protocols.
- Managed inventory levels, ensuring adequate stock for uninterrupted production runs.
- Implemented process improvements that enhanced productivity and reduced waste.
- Maintained clean and organized work areas to promote workplace safety and efficiency.
- Assisted in troubleshooting equipment issues, contributing to swift resolution of production delays.
Education
High School Diploma -
H.W. Byers
Slayden, MSSkills
- Cash handling expertise
- Cash handling
- Cash register operation
- Store opening and closing
- Adaptability
- Dependable attendance
- Inventory management
- Customer service
- Store opening and closing
- Flexible schedule
- Financial transactions
- Point of sale systems
Timeline
Cashier Team Lead
Exxon Mobil
08.2023 - Current
Production Worker
Amazon
07.2021 - 08.2023
High School Diploma -
H.W. Byers