Tracy Davis
GREENVILLE
Summary
Results-driven manager with over 16 years of experience in operations and human resources management. Expertise in problem-solving, effective communication, and team coaching, leading to improved team performance and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager in Charge
Jesses Cleaning Supplies
Greenville
08.2009 - Current
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer relations.
- Organized regular team meetings to discuss project progress and address any issues or concerns.
- Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.
Medical Receptionist
The Womens Clinic
Greenville
05.2021 - 11.2021
- Greeted patients and visitors with a warm and welcoming demeanor.
- Scheduled patient appointments using electronic health record systems.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Collected patient information and verified insurance details efficiently.
- Checked patients in and out for appointments and collected co-payments.
Cashier
Kmart
Greenville
09.2014 - 05.2018
- Processed customer transactions efficiently at the point of sale.
- Maintained accurate cash register and balanced cash drawer daily.
- Resolved customer complaints with professionalism and empathy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Certificate - Medical Billing And Coding
MedCerts
12-2025
Associate of Science - Medical Informatics
University of Phoenix
Tempe, AZ05-2012
Skills
- Customer service
- Data entry accuracy
- Human resources management
- Supply chain management
- Inventory management
- Desktops, laptops, and mobile devices
Certification
- I'm in School for medical Coding and Billing to gain a certification
Timeline
Medical Receptionist
The Womens Clinic
05.2021 - 11.2021
Cashier
Kmart
09.2014 - 05.2018
Manager in Charge
Jesses Cleaning Supplies
08.2009 - Current
Certificate - Medical Billing And Coding
MedCerts
Associate of Science - Medical Informatics
University of Phoenix