Treva Harris
Southaven
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Packer/ Quality Assurance
Hollingsworth Logistics
10.2021 - 12.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
Assistant Manager
Dollar General
01.2019 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Cashier
A Schwab
03.2014 - 01.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
GED -
Mesick Consolidated High School
01-1994
Skills
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
- Critical thinking
- Active listening
- Customer service
- Team collaboration
- Lifting and sorting
- Shipping and receiving
- Money handling
- Team leadership
- Decision-making
- Time management
Timeline
Packer/ Quality Assurance
Hollingsworth Logistics
10.2021 - 12.2024
Assistant Manager
Dollar General
01.2019 - 10.2021
Customer Service Cashier
A Schwab
03.2014 - 01.2019
GED -
Mesick Consolidated High School
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