Trevor Gibson
Clinton
Summary
Dynamic administrative professional with experience at the Mississippi Department of Transportation. Proven reliability and strong time management skills, adept at package handling and data entry. Successfully enhanced customer satisfaction at Fort Sill National Bank through effective complaint resolution and team collaboration, ensuring smooth store operations and accurate cash handling.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mississippi Department Of Transportation
09.2024 - Current
- Utilize physical strength to move mail and packages of varying sizes and weights.
- Follow safety protocols while handling and sorting mail for personal safety purposes.
Key Holder
Fort Sill National Bank
11.2023 - 05.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal branch performance.
Key Holder
Dollar General
08.2019 - 10.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Counted registers and cleaned and secured shop at end of shift.
- Assisted in unloading and stocking merchandise from deliveries.
- Regularly lifted/moved boxes or merchandise weighing 30+ pounds and pallets of water/paper with a manual pallet jack.
Cashier
Freds
06.2016 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Moved merchandise using pallet jacks and hand carts.
Education
Moss Point High School
Moss Point, MSNo Degree - General Studies
Mississippi Gulf Coast Community College
Gautier, MSNo Degree - General Studies
Alabama State University
Montgomery, ALSkills
- Computer skills
- Data entry
- Package handling
- Mail handling
- Loading and unloading
- Time management skills
- Team collaboration
- Reliability and punctuality
Timeline
Administrative Assistant
Mississippi Department Of Transportation
09.2024 - Current
Key Holder
Fort Sill National Bank
11.2023 - 05.2024
Key Holder
Dollar General
08.2019 - 10.2023
Cashier
Freds
06.2016 - 05.2019
Moss Point High School
No Degree - General Studies
Mississippi Gulf Coast Community College
No Degree - General Studies
Alabama State University
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