Summary
Overview
Work History
Education
Skills
Timeline
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Trillany Sims

Starkville

Summary

Dynamic professional with a proven track record at GameStop, excelling in client support and inventory management. Recognized for enhancing customer satisfaction and loyalty through effective problem resolution. Skilled in analytical thinking and routine performance reporting, driving operational efficiency and fostering a positive team environment.

Overview

14
14
years of professional experience

Work History

Key Holder

GameStop
03.2024 - 05.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Gunner's Mate

U.S. Navy Active Duty
04.2013 - 10.2023
  • Ensured optimal performance of gunnery equipment through diligent cleaning, assembly, and disassembly tasks.
  • Optimized ammunition usage through careful tracking of rounds fired during training exercises and missions.
  • Demonstrated adaptability by quickly learning new weapons systems as they were introduced into service.
  • Improved firearm safety by conducting regular maintenance and inspections on all weaponry.
  • Reduced misfires and accidents with thorough pre-operation checks and adherence to safety protocols.
  • Played an instrumental role in emergency response efforts, applying first aid knowledge when necessary to save lives.
  • Maintained strict security measures, safeguarding sensitive information related to weapons systems and tactical plans.
  • Assisted superiors in the planning of effective firing ranges that met safety requirements while maximizing training value.
  • Contributed to mission success by expertly handling various firearms during live-fire exercises.
  • Enhanced team efficiency by providing comprehensive training in gunnery equipment and procedures.
  • Contributed to a positive working environment by fostering camaraderie and maintaining high standards of professionalism.
  • Developed comprehensive understanding of ordinance transportation guidelines to ensure safe movement of munitions.
  • Increased operational readiness, performing preventative maintenance on various weapon systems.
  • Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
  • Coordinated with other military units and agencies to support operations and align with mission.
  • Completed inspections and any basic repair need to uphold strict performance standards.
  • Supervised assembly and placement of large-scale artillery systems prior to launch.
  • Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
  • Confirmed gun line safety and assisted in calibration of weapons systems.
  • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
  • Researched trends to maintain up-to-date knowledge of advancements in artillery and missile technology.
  • Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.

Barista

Starbucks
09.2021 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Cashier

McDonald's
11.2011 - 02.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Neshoba Central High Scool
Philadelphia, MS

No Degree - Ordnance

Gunner’s Mate “A” School
Great Lakes, IL
12-2013

Skills

  • Client support
  • Coaching and guidance
  • Routine performance reporting
  • Inventory management
  • Regulatory safety management
  • Effective resource allocation
  • Inventory protection strategies
  • Inventory audits management
  • Efficient resource management
  • Document management
  • Inventory control
  • Analytical thinking
  • Workforce development

Timeline

Key Holder

GameStop
03.2024 - 05.2025

Barista

Starbucks
09.2021 - 04.2022

Gunner's Mate

U.S. Navy Active Duty
04.2013 - 10.2023

Cashier

McDonald's
11.2011 - 02.2013

Neshoba Central High Scool

No Degree - Ordnance

Gunner’s Mate “A” School

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Trillany Sims