Trina Smith-Cooper
Port Gibson
Summary
Dynamic educator with a proven track record at Claiborne County School District, excelling in classroom management and student engagement. Skilled in adapting lesson plans to diverse learning styles, fostering positive reinforcement, and building strong relationships. Committed to enhancing educational experiences and promoting safety awareness in all interactions.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Claiborne County School District
08.2024 - Current
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Managed classroom behavior to create a positive and productive educational environment.
- Collaborated with full-time teachers to align instructional methods and curricula.
- Adapted teaching strategies to meet diverse student needs and learning styles.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Mentored new substitute teachers on best practices for classroom management and instruction.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Dispatcher
Port Gibson Police Department
04.2024 - Current
- Coordinated dispatch operations to ensure timely delivery of goods.
- Monitored vehicle locations using GPS tracking systems for optimal routing.
- Communicated with drivers to provide real-time updates and address issues.
- Managed scheduling of deliveries, maximizing efficiency and resource allocation.
- Documented incident reports to maintain compliance with safety regulations.
- Collaborated with cross-functional teams to improve dispatch processes and customer satisfaction.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Census Enumerator
Census Bureau
03.2020 - 10.2020
- Collected and verified demographic data through in-person interviews with residents.
- Ensured accuracy and completeness of census data by cross-referencing collected information.
- Educated community members about the importance of census participation to promote engagement.
- Utilized mobile data collection tools to streamline data entry processes and improve efficiency.
- Collaborated with team members to address challenges encountered during fieldwork operations.
- Conducted follow-up visits to non-responding households to maximize response rates.
- Trained new enumerators on data collection protocols and best practices for effective outreach.
- Analyzed patterns in collected data to identify areas needing additional outreach efforts or resources.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Improved data accuracy by diligently collecting and recording census information from households.
- Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
- Attended team meetings to develop job knowledge.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Identified hard-to-reach populations and developed targeted strategies, enhancing the inclusivity of census data collection efforts.
- Promoted understanding of the census'' role in government funding allocation decisions, encouraging greater cooperation from community members.
Cashier
Sodexo USA
08.2017 - 05.2019
- Processed customer transactions with accuracy and efficiency using point-of-sale systems.
- Assisted customers in selecting products and resolving inquiries to enhance satisfaction.
- Maintained clean and organized checkout areas to promote a positive shopping experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Trained new staff on operational procedures and customer service standards for consistency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor - Christian Counseling
Kingdom Theological Seminary School
Pattison, MS04.2018
Associate - Christian Counseling
Kingdom Theological Seminary School
Pattison, MS04.2017
High School Diploma - General Studies
Port Gibson High School
Port Gibson, MS05.2000
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Verbal and written communication
- Safety awareness
Timeline
Substitute Teacher
Claiborne County School District
08.2024 - Current
Dispatcher
Port Gibson Police Department
04.2024 - Current
Census Enumerator
Census Bureau
03.2020 - 10.2020
Cashier
Sodexo USA
08.2017 - 05.2019
Bachelor - Christian Counseling
Kingdom Theological Seminary School
Associate - Christian Counseling
Kingdom Theological Seminary School
High School Diploma - General Studies
Port Gibson High School