Tyasia Doss
Brandon
Summary
Dynamic leader with a proven track record at Amazon, enhancing customer satisfaction and streamlining inventory processes. Excelled in safety management and team leadership, driving efficiency and fostering strong relationships. Achieved significant improvements in workflow and staff management, ensuring compliance and optimal staffing levels. Demonstrates exceptional reliability and a customer service focus, consistently meeting or exceeding targets.
Overview
8
8
years of professional experience
Work History
Process Assistant
Amazon
01.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with peers and facilitated effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Manager
Freds
06.2018 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Key Holder Leader
Dollar General
06.2017 - 02.2018
- Improved customer service by projecting friendly and knowledgeable attitude.
- Participated in weekly meetings with management to review progress toward goals, discuss challenges faced by the team, and strategize solutions for future success.
- Contributed to the development of store policies and procedures by sharing insights gleaned from extensive experience in retail sales environments.
- Evaluated competitor practices to identify potential areas for improvement within our own store operations or offerings.
- Led a team of sales associates to consistently meet or exceed sales targets and optimize store profits.
Education
Associate of Arts - Pre-Radiology
Holmes Community College
Ridgeland, MS05-2026
High School Diploma -
Leake Central High School
Carthage, MS05-2020
Skills
- Safety management
- Team leadership
- Customer service focus
- Workflow management
- Management support
- Staff management
- Strong leadership
- Customer service management
- Relationship building
- Reliability
Timeline
Process Assistant
Amazon
01.2023 - Current
Manager
Freds
06.2018 - 01.2019
Key Holder Leader
Dollar General
06.2017 - 02.2018
Associate of Arts - Pre-Radiology
Holmes Community College
High School Diploma -
Leake Central High School
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