Tylar Patterson
Bay St Louis
Summary
Dynamic small business owner with proven success at CandLmoving.LLC, excelling in customer relations and operations management. Expert in strategic planning and team building, I enhanced customer satisfaction through efficient processes and exceptional service. Strong communicator with a solid background in financial management, fostering a positive workplace culture that drives results.
Overview
7
7
years of professional experience
Work History
Owner
CandLmoving.LLC
02.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established foundational processes for business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
- Maintained detailed records of each move''s progress on company systems accurately tracking job status and updating relevant stakeholders as necessary.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
Barback
Hollywood Casino Gulf Coast
11.2024 - 03.2025
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Line Leader,
Reliant Technology
03.2023 - 02.2024
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Maintained communication across key departments and senior leadership team.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
Laundry Supervisor
Golden Nugget Lake Charles Hotel & Casino
01.2018 - 01.2019
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Increased team productivity through effective delegation and supervision of tasks.
- Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.
- Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
- Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
- Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
- Coordinated efficient pick-up and delivery services for off-site clients, improving overall customer experience.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
- Managed laundry sorting, washing, drying, and ironing.
- Communicated repair needs to maintenance staff.
Education
No Degree - Computer Information Systems
UAGC
Online04-2028
GED -
Youth Challenge Program
Minden, LA02-2006
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business marketing
- Planning and execution
- Operations management
- Business management and development
- Financial management
- Project management
- Strategic planning
- Staff hiring
- Financial planning
- Team building
- Business operations leadership
- Customer service
- Customer service management
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Attention to detail
- Vehicle inspection
- Dependable and reliable
- Transportation safety
- Reliability and punctuality
- Heavy lifting expertise
- Route planning
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Multitasking
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Plumbing and pipefitting
- Pipe fitting proficiency
- Pipe fitting techniques
- Pipe fitting experience
- Pipe fitting and assembly
- Pipe fitting
- Pipe grinding
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Warehouse safety
- General laborer
- Order picking
- Heavy lifting
- Construction
- Power tool operation
- Equipment operation
- Truck loading
- Painting and finishing
- Flooring installation
- Concrete finishing
- Framing
- Worksite preparation
- Demolition experience
- Drywall hanging
- Blueprint reading
- Welding proficiency
- HVAC systems
- Landscaping
- Roofing installation
- Hand and power tool operation
- Physical strength and stamina
Timeline
Barback
Hollywood Casino Gulf Coast
11.2024 - 03.2025
Line Leader,
Reliant Technology
03.2023 - 02.2024
Owner
CandLmoving.LLC
02.2019 - Current
Laundry Supervisor
Golden Nugget Lake Charles Hotel & Casino
01.2018 - 01.2019
No Degree - Computer Information Systems
UAGC
GED -
Youth Challenge Program
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