Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tylar Patterson

Bay St Louis

Summary

Dynamic small business owner with proven success at CandLmoving.LLC, excelling in customer relations and operations management. Expert in strategic planning and team building, I enhanced customer satisfaction through efficient processes and exceptional service. Strong communicator with a solid background in financial management, fostering a positive workplace culture that drives results.

Overview

7
7
years of professional experience

Work History

Owner

CandLmoving.LLC
02.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established foundational processes for business operations.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Trained and motivated employees to perform daily business functions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
  • Maintained detailed records of each move''s progress on company systems accurately tracking job status and updating relevant stakeholders as necessary.
  • Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
  • Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
  • Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.

Barback

Hollywood Casino Gulf Coast
11.2024 - 03.2025
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.

Line Leader,

Reliant Technology
03.2023 - 02.2024
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
  • Maintained communication across key departments and senior leadership team.
  • Assessed processes and production lines for proper setup per instructions and procedures.
  • Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.

Laundry Supervisor

Golden Nugget Lake Charles Hotel & Casino
01.2018 - 01.2019
  • Developed comprehensive training program for new hires, resulting in faster integration into the team.
  • Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
  • Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
  • Increased team productivity through effective delegation and supervision of tasks.
  • Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.
  • Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
  • Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
  • Coordinated efficient pick-up and delivery services for off-site clients, improving overall customer experience.
  • Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
  • Managed laundry sorting, washing, drying, and ironing.
  • Communicated repair needs to maintenance staff.

Education

No Degree - Computer Information Systems

UAGC
Online
04-2028

GED -

Youth Challenge Program
Minden, LA
02-2006

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business marketing
  • Planning and execution
  • Operations management
  • Business management and development
  • Financial management
  • Project management
  • Strategic planning
  • Staff hiring
  • Financial planning
  • Team building
  • Business operations leadership
  • Customer service
  • Customer service management
  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Attention to detail
  • Vehicle inspection
  • Dependable and reliable
  • Transportation safety
  • Reliability and punctuality
  • Heavy lifting expertise
  • Route planning
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Flexible and adaptable
  • Critical thinking
  • Excellent communication
  • Multitasking Abilities
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Plumbing and pipefitting
  • Pipe fitting proficiency
  • Pipe fitting techniques
  • Pipe fitting experience
  • Pipe fitting and assembly
  • Pipe fitting
  • Pipe grinding
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Warehouse operations
  • Warehouse safety
  • General laborer
  • Order picking
  • Heavy lifting
  • Construction
  • Power tool operation
  • Equipment operation
  • Truck loading
  • Painting and finishing
  • Flooring installation
  • Concrete finishing
  • Framing
  • Worksite preparation
  • Demolition experience
  • Drywall hanging
  • Blueprint reading
  • Welding proficiency
  • HVAC systems
  • Landscaping
  • Roofing installation
  • Hand and power tool operation
  • Physical strength and stamina

Timeline

Barback

Hollywood Casino Gulf Coast
11.2024 - 03.2025

Line Leader,

Reliant Technology
03.2023 - 02.2024

Owner

CandLmoving.LLC
02.2019 - Current

Laundry Supervisor

Golden Nugget Lake Charles Hotel & Casino
01.2018 - 01.2019

No Degree - Computer Information Systems

UAGC

GED -

Youth Challenge Program

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Tylar Patterson