Summary
Overview
Work History
Education
Skills
Campus Involvement & Organizations
Timeline
Generic

Tyniandra Redmond

Pickens,MS

Summary

Personable and dedicated professional with exceptional customer relations and communication skills developed in fast-paced environments. Passionate about helping others and delivering positive, solution-focused interactions. Skilled in problem-solving, coordinating tasks, and adapting quickly to new challenges. Committed to making a meaningful impact by fostering inclusive experiences, supporting team goals, and contributing value in dynamic, service-oriented settings.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Variety Wholesalers
07.2024 - 12.2024
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Helped 50+ customers every day with a positive attitude and a focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Clinical Intern

14th Medical Air Force Base
09.2023 - 12.2023
  • Supported mental health and wellness initiatives by assisting healthcare professionals in a clinical setting.
  • Observed and contributed to patient care activities while maintaining professionalism and confidentiality.
  • Gained foundational knowledge in psychological and cognitive health practices.
  • Collaborated with clinical staff to facilitate smooth operations and patient interactions.
  • Maintained discretion and adhered to privacy standards when handling sensitive patient information.

Education

Bachelor of Science - Psychology

The University of Southern Mississippi
Hattiesburg, MS
05-2028

High School Diploma -

Mississippi School For Mathematics And Science
Columbus, MS
05-2024

Skills

  • Effective communication
  • Customer Relations
  • Creative Design
  • Coordinating Skills
  • Team collaboration
  • Effective problem resolution

Campus Involvement & Organizations

  • Chaotic Movement - Videographer
  • Lambda Sigma Honor Society - Member
  • Queens Uplifted - Member
  • Southern Miss Activities Council (SMAC) - Member

Timeline

Customer Service Associate

Variety Wholesalers
07.2024 - 12.2024

Clinical Intern

14th Medical Air Force Base
09.2023 - 12.2023

Bachelor of Science - Psychology

The University of Southern Mississippi

High School Diploma -

Mississippi School For Mathematics And Science

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Tyniandra Redmond