Tywanna McDonald
Ripley
Summary
Dynamic professional driver with a proven track record at Marten Transport, excelling in route planning and ensuring timely deliveries. Recognized for maintaining a flawless driving record and enhancing customer satisfaction through effective communication. Committed to safety and efficiency, leveraging strong teamwork skills to contribute to a culture of excellence.
Overview
11
11
years of professional experience
Work History
Professional Driver
Marten Transport
07.2022 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Professional Driver
Big M Transportation
03.2019 - 07.2022
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Delivered goods and products to customer on time and in excellent condition.
Shipping Clerk
Dirt Cheap Warehouse
08.2015 - 03.2019
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Tugger Operator
Ashley Furniture Warehouse
07.2014 - 08.2015
- Maintained a safe work environment by conducting regular safety drills and equipment inspections.
- Contributed to a reduction in accidents by strictly following safety protocols and promoting a safety-first culture among team members.
- Performed routine maintenance on tugboats, extending the lifespan of company assets and reducing downtime due to repairs.
- Displayed exceptional teamwork abilities when working alongside deckhands in various tasks including rigging towlines, securing barges, and general upkeep.
Education
Associate of Science - Computer And Information Sciences
Northeast Mississippi Community College
Booneville, MS05-2013
Skills
- City and non-city driving
- Route planning
- Transportation
- Verbal and written communication
Timeline
Professional Driver
Marten Transport
07.2022 - Current
Professional Driver
Big M Transportation
03.2019 - 07.2022
Shipping Clerk
Dirt Cheap Warehouse
08.2015 - 03.2019
Tugger Operator
Ashley Furniture Warehouse
07.2014 - 08.2015
Associate of Science - Computer And Information Sciences
Northeast Mississippi Community College
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