Valentina Dempsey
Ellisville
Summary
Dynamic office professional with a proven track record at Ed's Automotive Machine & Supply, excelling in data entry and office management. Recognized for enhancing workflow efficiency through effective filing systems and strong communication skills, resulting in improved team collaboration and operational excellence. Committed to delivering exceptional administrative support and optimizing processes.
Experienced with managing extensive filing systems and ensuring accurate organization of documents with SBA Communication. Utilizes meticulous attention to detail and strong organizational skills to maintain efficient records. Knowledge of data entry, document retrieval, and maintaining confidentiality ensures reliable and efficient filing system.
Overview
25
25
years of professional experience
Work History
House Cleaner
Homeaglow
09.2022 - Current
- Developed efficient cleaning schedules to optimize time management and workflow.
- Oversaw inventory of cleaning supplies, ensuring availability and proper usage.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Restaurant Manager
Blue Crab Grill
01.2020 - 10.2023
- Oversaw daily restaurant operations, ensuring high-quality customer service and efficient workflow.
- Managed staff scheduling, optimizing labor costs while maintaining service standards.
- Analyzed sales data to identify trends, adjusting menu offerings to maximize profitability.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Established strong relationships with local suppliers to
- Maintained meticulous financial records, enabling accurate budgeting and financial planning.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Bar Manager
TGI Fridays
08.2017 - 12.2019
- Managed bar operations, ensuring compliance with health and safety regulations.
- Oversaw inventory management, optimizing stock levels to reduce waste.
- Analyzed sales data to identify trends and adjust promotions effectively.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Monitored financial reports to identify and address areas of concern, improving financial health.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Server
Chili's Bar and Grill
02.2016 - 07.2017
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Coordinated food and beverage orders with kitchen staff to streamline service efficiency.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy.
- Collaborated with team members to maintain cleanliness and organization of dining area..
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport..
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Office Assistant
Main Event Colorado Springs Bowling
02.2014 - 01.2016
- Managed scheduling and coordination of appointments for office staff and clients.
- Maintained organized filing systems, ensuring easy access to important documents.
- Provided support in data entry tasks, maintaining accuracy and efficiency in information processing.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
Office Manager
Ed's Automotive Machine & Supply
06.2010 - 12.2013
- Streamlined office operations by implementing efficient filing and inventory management systems.
- Developed and maintained office budgets, ensuring financial accuracy and compliance with policies.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Completed biweekly payroll for five employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
Office Administrative Assistant
NEX (navy Exchange)
07.2007 - 06.2009
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
File Clerk
Sba Communications Corp.
04.2001 - 12.2004
- Organized and maintained accurate filing systems to ensure easy retrieval of documents.
- Processed incoming and outgoing correspondence efficiently, enhancing communication flow.
- Assisted in digitizing files, improving access to information and reducing physical storage needs.
- Coordinated with various departments to streamline document management processes.
- Implemented best practices for file organization, increasing overall efficiency of record-keeping operations.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
- Restored old files and archived completed files for future reference.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Improved file organization by implementing an efficient categorization and labeling system.
- Maintained physical and computer-based filing systems.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Safeguarded sensitive information with appropriate security measures, including locking cabinets and controlling access permissions in digital databases.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Compiled and inventoried documents for archival.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Streamlined office operations with the timely distribution of important documents to relevant departments.
- Contributed to audit preparations, ensuring all files were accurately accounted for and readily available.
- Operated office equipment to scan and copy documents.
- Followed security protocols to protect sensitive and proprietary information.
- Retrieved file information and made copies for authorized users.
- Classified documents according to specified guidelines.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
Education
Associate of Science - Medical Informatics
Pikes Peak Community College
Colorado Springs, CO01-2013
High School Diploma -
North Miami High
North Miami Beach, FL05-1998
Skills
- Data entry
- Office administration
- Document preparation
- Filing systems management
- Time management
- Communication skills
- File organization
- Verbal communication
- Administrative support
- Prioritizing work
- Office management
- Excel spreadsheets
Languages
Spanish
Limited Working
English
Native or Bilingual
Italian
Full Professional
Timeline
House Cleaner
Homeaglow
09.2022 - Current
Restaurant Manager
Blue Crab Grill
01.2020 - 10.2023
Bar Manager
TGI Fridays
08.2017 - 12.2019
Server
Chili's Bar and Grill
02.2016 - 07.2017
Office Assistant
Main Event Colorado Springs Bowling
02.2014 - 01.2016
Office Manager
Ed's Automotive Machine & Supply
06.2010 - 12.2013
Office Administrative Assistant
NEX (navy Exchange)
07.2007 - 06.2009
File Clerk
Sba Communications Corp.
04.2001 - 12.2004
Associate of Science - Medical Informatics
Pikes Peak Community College
High School Diploma -
North Miami High