Ensuring products or services meet established standards and requirements. This involves testing, analyzing data, identifying areas for improvement, and working with cross-functional teams to implement quality control measures. Key tasks include reviewing processes, conducting audits, managing documentation, and troubleshooting issues.
Maintaining cleanliness and hygiene, encompassing tasks like waste management, cleaning, and disinfection, often in public or private spaces. Sanitation workers, for instance, may be responsible for collecting and disposing of waste, cleaning and sanitizing surfaces, and ensuring adherence to safety and health standards.
managing employees, inventory, customer service, and ensuring the store operates efficiently and profitably.
Recruiting, hiring, and training new employees.
Scheduling staff to ensure adequate coverage.
Conducting performance reviews and providing feedback.
Ensuring compliance with labor laws and company policies.
Ordering and managing inventory to maintain optimal stock levels.
Facilitating the staging, stocking, and storage of merchandise.
Ensuring merchandise is presented according to company standards.
Conducting inventory counts and managing markdowns.
Providing superior customer service and resolving customer issues.
Ensuring a clean, well-organized, and safe shopping environment.
Managing cash handling procedures and ensuring financial integrity.
Analyzing operating statements and identifying areas for improvement.
Adhering to company policies and procedures.
Opening and closing the store, Ensuring the store is adequately staffed, Maintaining store equipment and facilities, and Implementing company policies and procedures.
Providing direction, motivation, and support to crew members during the shift, ensuring they are performing their duties effectively.
Training new team members on critical job functions and providing ongoing support and coaching to existing staff.
Observing team performance during the shift, providing feedback, and taking action to address any issues or deviations from standards.
Developing a plan for the shift, including assigning tasks and ensuring proper staffing levels to meet operational needs.
Ensuring that customers receive fast, accurate, and friendly service, and addressing any customer complaints or concerns.
Overseeing food preparation and handling procedures to ensure compliance with safety standards and maintaining high-quality food production.
Monitoring inventory levels, managing supplies, and placing orders as needed.
Maintaining a safe and secure environment for both employees and customers, adhering to safety protocols and security procedures.
Ensuring that the restaurant is clean, organized, and well-maintained, both inside and outside.
Monitoring sales and costs during the shift, taking action to manage profitability, and contributing to the overall financial performance of the restaurant.
Communicating effectively with the next Shift Manager, providing updates on the shift's performance, any issues encountered, and relevant information for a smooth transition.