Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Verna Green

Southaven

Summary

Highly motivated and inspiring manager dedicated to fostering personal drive and self-confidence through motivational training and skills development. Utilizing an example-based instruction style, establishes trust as a hands-on leader and prioritizes the safety of all activities. Strong belief in open, constructive communication between staff and team members to set clear goals and cultivate a vision of excellence. Hardworking and passionate job seeker with exceptional organizational skills, eager to secure an entry-level store manager position. Ready to contribute to the success of the team in achieving company goals. Seeking a full-time position that offers professional challenges where interpersonal skills, excellent time management, and problem-solving abilities can be utilized. History of meeting company goals through consistent and organized practices. Dedicated and professional, thrives under pressure and adapts quickly to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager of Operations

Walmart
05.2018 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Reports Manage Daily (Bank Activity, IRR,Regulatory, ACC Bay, Prenotification, Workforce, PickUp, Compliance,Payroll, Delivery Issues, Suspicious Email, Fastenal Locker, Modular Confirmation, Schedule Right, ACC Action, Lottery Management Review, Dept MDMU, RTF/BRTF, Digitial 3.0, Control Drugs Inventory, Fight Hunger,Fuel and Convenience Station, Money and Services, Incident Reporting System, Finance, CMNH, WOTC Compliance, Ethics, Global Inventory, MySedgwick LOA Claims, AP1, eTCAR, AP Overview, Associate Information Line, Academy Expense, Secure Apollo, Threat Management Request, ACC P&L,Access CPRS
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Balancing Long/Short Report
  • Solving Solutions through Special Reports and CCTV
  • Observe Associate,Customers, or Supplier Behavior
  • Visually Inspects all Power Lift Equipment
  • Leads Safety and Security Meetings
  • Compile Incident and Accident Information
  • Follow Compliance of The Company and Enforce
  • Apprehensions
  • Investigations to better keep the Financial Standards from Shrinkage
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

AT&T Store Manager

AT&T
08.2005 - 04.2018
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Phillips

High School Diploma -

Central High School
05.1993

Skills

  • Small Business Specialist Certification
  • Serve Safe Food National Restaurant Foundation
  • Certificate Of Achievement in Home Based Business
  • Certified AT&T Small Business Consultant
  • Safety Management
  • Rule Enforcement
  • Creativity and Flexibility
  • Training Methods
  • Inventory management
  • Data analysis
  • Safety procedures
  • Time management
  • Documentation and reporting

Accomplishments

  • Reduced lost workdays and recordable incidents to 10% from 75% by implementing a safety awareness program.
  • Promoted to Operations Manager after 3 years with the company.
  • Saved the company approximately $1.1 million by running high end reports and protecting with different process during inventory and protecting with high end locking cases.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Company Accidents which led to no claims being paid out

Certification

  • Small Business, AT&T - 2006-2018
  • Certified Wicklander, Walmart - 2022-Current
  • Certified SafeServ, Walmart - 2020-Current
  • Certified CPR, Wakmart - 2023-Current

Languages

Spanish
Limited Working

Timeline

Manager of Operations

Walmart
05.2018 - Current

AT&T Store Manager

AT&T
08.2005 - 04.2018

High School Diploma -

Central High School

Phillips

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Verna Green