Victoria Chandler
Clinton
Summary
Highly efficient Retail Service Merchandiser with experience in managing retail inventory and product placement for major retail chains. Strengths include strong organizational skills, ability to work independently, and commitment to maintaining high standards of merchandising. Consistently able to improve store sales through innovative merchandising strategies.
Focused professional drives consistent revenue growth for businesses through effective visual merchandising of diverse products. Diligent coordination of details across displays for professional appearance and optimal sales. Artistic, innovative, and well-organized approach for handling any promotional need.
Overview
21
21
years of professional experience
2008
2008
years of post-secondary education
Work History
Retail Service Merchandiser
Mattel
El Segundo
05.2023 - 03.2026
- Collaborated with retailers to ensure proper product placement and visibility.
- Implemented visual merchandising strategies to enhance brand presentation and appeal.
- Conducted regular inventory audits to maintain stock levels and accurate records.
- Trained team members on product knowledge and effective merchandising techniques.
- Communicated with management regarding market trends and consumer preferences.
- Organized promotional displays to attract customer attention during sales events.
- Assisted in developing marketing materials that aligned with brand standards.
- Monitored competitor activities in order to stay ahead of the competition.
- Performed daily inventory checks and restocked shelves as needed.
- Communicated regularly with regional managers about store performance metrics.
- Collaborated with other departments within the organization to ensure smooth operations.
- Provided on-the-job training to new employees regarding merchandising standards and procedures.
- Conducted regular store visits to assess product placement, merchandising, pricing and promotional displays.
- Managed stock levels by ordering additional items when necessary.
- Participated in seasonal promotions such as holiday sales events, clearance sales.
- Organized merchandise according to store layout plans to maximize sales potential.
Store Manager
GameStop
Richland
08.2005 - 05.2023
- Managed daily store operations and ensured compliance with company policies.
- Led a team of associates in delivering exceptional customer service experiences.
- Trained new employees on merchandise handling and store procedures.
- Oversaw inventory management and maintained accurate stock levels.
- Developed promotional strategies to enhance product visibility and sales.
- Conducted regular staff meetings to communicate updates and expectations.
- Implemented loss prevention techniques to reduce theft and shrinkage.
- Utilized point-of-sale systems for transaction processing and reporting tasks.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Sales Floor Lead
Apple
Ridgeland
06.2008 - 03.2009
- Supervised daily sales operations and team performance on the sales floor.
- Trained new employees on customer service techniques and product knowledge.
- Assisted customers with product selection, ensuring a seamless shopping experience.
- Collaborated with management to implement promotional displays and merchandising strategies.
- Maintained a clean and welcoming environment to enhance customer satisfaction.
Education
Northwest Rankin
Flowood, MSSome College (No Degree) - Marketing
Jefferson College
Hillsboro, MOSome College (No Degree) - Business
Saint Louis Community College
St. Louis, MOSkills
- Visual merchandising
- Inventory management
- Product placement
- Promotional strategy
- Customer relationship management
- Market trend analysis
- Team leadership
- Effective communication
- Time management
- Conflict resolution
- Problem solving
- Adaptability
- Planogram implementation
- Promotional planning
- Shelf organization
- Visual displays
- Product merchandising
- Store layouts
- Interior and exterior displays
- In-store support
- Plan-o-gram creation
Accomplishments
- Matty Awards for Outstanding Performance two years in a row
Languages
French
Elementary
German
Limited
References
References available upon request.
Timeline
Retail Service Merchandiser
Mattel
05.2023 - 03.2026
Sales Floor Lead
Apple
06.2008 - 03.2009
Store Manager
GameStop
08.2005 - 05.2023
Northwest Rankin
Some College (No Degree) - Marketing
Jefferson College
Some College (No Degree) - Business
Saint Louis Community College