Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

VICTORIA FORTENBERRY

jackson,ms

Summary

Passionate about hands-on work in the industry and adept at solving problems on the spot. Thrives in fast-paced environments where quick thinking is essential. Possesses a keen eye for detail and a strong work ethic. Excels at tackling challenges head-on and delivering results efficiently. Eager to contribute skills and expertise to a dynamic team that values innovation and teamwork. Committed to making a positive impact in any role.

Overview

11
11
years of professional experience

Work History

Prep Lead

Miracle Popup
09.2021 - 08.2022
  • Responsible for:
  • Coordinating with general manager & liquor reps to keep inventory for large-scale batch cocktail preparation for high volume bar.
  • Preparing all garnishes, syrups, & batch cocktails to spec from scratch.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.

Assistant Manager

Fondren Public
09.2021 - Current
  • Responsible for:
  • Coordinating with general manager to maintain bar flow, employee performance & standards, ABC and MSDH standards, and promotional events.
  • Coordinating with vendors to maintain inventory standards, specialty beers & liquors on seasonal rotation, and keep all machinery up to code and operational
  • Responsible daily for maintaining credit card payments, opening & closing cash tills, petty & house cash.
  • Creating & managing distribution of promotional graphics, posters, social media, etc.
  • Coordinated scheduling of staff shifts to optimize resource allocation during peak hours.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.

Chef

The Apothecary at Brent’s Drugs
09.2021 - 08.2022
  • Responsible for:
  • Maintaining standards for existing menu & creating new dishes up to quality standards while meeting food costs.
  • Maintaining inventory, shopping, and prep work.
  • Preparing & serving dishes to guests.
  • Communicating with all managers & bartenders.

Barista, Assistant Manager

Cups an Espresso Cafe
01.2015 - 09.2021
  • Responsible for:
  • Crafting and sale of specialty coffee drinks & sundries.
  • Coordinating with vendors; making inventory orders
  • Closing, troubleshooting cash till daily; preparing and making bank deposits
  • Overseeing staff nights & weekends
  • Training and overseeing baristas on shift
  • Coordinating with the general manager to maintain cafe flow.
  • Creating & managing distribution of promotional graphics, posters, social media, etc.
  • Monitored equipment performance, performing routine maintenance and troubleshooting issues as needed.

Bartender & Server

CS’s
01.2018 - 01.2019
  • Responsible for:
  • Organizing, promoting, setting up for and running point on events (karaoke, open mic, touring and local band performances), preparing and serving drinks and food, monitoring guests & enforcing ABC guidelines.

Shop Manager

Electric Dagger Tattoo
01.2017 - 01.2019
  • Responsible for:
  • Administrative/receptionist duties i.e. managing orders & inventory, answering phones & emails, getting coffee & meals, and managing personal schedules for artists
  • Assembling and disassembling tattoo stations to OSHA & MSDH standards, creating thermal stencils of designs, managing appointment books for 3 artists

Education

Political Science/Criminal Justice

Ole Miss
Oxford

Belhaven University
Jackson, MS

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Flexible and adaptable
  • Problem resolution
  • Calm under pressure

Awards

voted Best Server in Jackson % Jackson Free Press, 2018, voted Best Barista in Jackson % Jackson Free Press, 2019 & 2020, Servsafe Manager certified thru 2028

Timeline

Prep Lead

Miracle Popup
09.2021 - 08.2022

Assistant Manager

Fondren Public
09.2021 - Current

Chef

The Apothecary at Brent’s Drugs
09.2021 - 08.2022

Bartender & Server

CS’s
01.2018 - 01.2019

Shop Manager

Electric Dagger Tattoo
01.2017 - 01.2019

Barista, Assistant Manager

Cups an Espresso Cafe
01.2015 - 09.2021

Political Science/Criminal Justice

Ole Miss

Belhaven University

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VICTORIA FORTENBERRY