VICTORIA FORTENBERRY
jackson,ms
Summary
Passionate about hands-on work in the industry and adept at solving problems on the spot. Thrives in fast-paced environments where quick thinking is essential. Possesses a keen eye for detail and a strong work ethic. Excels at tackling challenges head-on and delivering results efficiently. Eager to contribute skills and expertise to a dynamic team that values innovation and teamwork. Committed to making a positive impact in any role.
Overview
11
11
years of professional experience
Work History
Prep Lead
Miracle Popup
09.2021 - 08.2022
- Responsible for:
- Coordinating with general manager & liquor reps to keep inventory for large-scale batch cocktail preparation for high volume bar.
- Preparing all garnishes, syrups, & batch cocktails to spec from scratch.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Assistant Manager
Fondren Public
09.2021 - Current
- Responsible for:
- Coordinating with general manager to maintain bar flow, employee performance & standards, ABC and MSDH standards, and promotional events.
- Coordinating with vendors to maintain inventory standards, specialty beers & liquors on seasonal rotation, and keep all machinery up to code and operational
- Responsible daily for maintaining credit card payments, opening & closing cash tills, petty & house cash.
- Creating & managing distribution of promotional graphics, posters, social media, etc.
- Coordinated scheduling of staff shifts to optimize resource allocation during peak hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
Chef
The Apothecary at Brent’s Drugs
09.2021 - 08.2022
- Responsible for:
- Maintaining standards for existing menu & creating new dishes up to quality standards while meeting food costs.
- Maintaining inventory, shopping, and prep work.
- Preparing & serving dishes to guests.
- Communicating with all managers & bartenders.
Barista, Assistant Manager
Cups an Espresso Cafe
01.2015 - 09.2021
- Responsible for:
- Crafting and sale of specialty coffee drinks & sundries.
- Coordinating with vendors; making inventory orders
- Closing, troubleshooting cash till daily; preparing and making bank deposits
- Overseeing staff nights & weekends
- Training and overseeing baristas on shift
- Coordinating with the general manager to maintain cafe flow.
- Creating & managing distribution of promotional graphics, posters, social media, etc.
- Monitored equipment performance, performing routine maintenance and troubleshooting issues as needed.
Bartender & Server
CS’s
01.2018 - 01.2019
- Responsible for:
- Organizing, promoting, setting up for and running point on events (karaoke, open mic, touring and local band performances), preparing and serving drinks and food, monitoring guests & enforcing ABC guidelines.
Shop Manager
Electric Dagger Tattoo
01.2017 - 01.2019
- Responsible for:
- Administrative/receptionist duties i.e. managing orders & inventory, answering phones & emails, getting coffee & meals, and managing personal schedules for artists
- Assembling and disassembling tattoo stations to OSHA & MSDH standards, creating thermal stencils of designs, managing appointment books for 3 artists
Education
Political Science/Criminal Justice
Ole Miss
OxfordBelhaven University
Jackson, MSSkills
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Problem resolution
- Calm under pressure
Awards
voted Best Server in Jackson % Jackson Free Press, 2018, voted Best Barista in Jackson % Jackson Free Press, 2019 & 2020, Servsafe Manager certified thru 2028
Timeline
Prep Lead
Miracle Popup
09.2021 - 08.2022
Assistant Manager
Fondren Public
09.2021 - Current
Chef
The Apothecary at Brent’s Drugs
09.2021 - 08.2022
Bartender & Server
CS’s
01.2018 - 01.2019
Shop Manager
Electric Dagger Tattoo
01.2017 - 01.2019
Barista, Assistant Manager
Cups an Espresso Cafe
01.2015 - 09.2021
Political Science/Criminal Justice
Ole Miss
Belhaven University
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