Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria McCord

Oxford

Summary

Dynamic manager with a proven track record at M&M Painting and Striping, excelling in budget management and marketing strategies to drive profitability. Skilled in customer service and team leadership, I foster strong relationships and enhance client satisfaction through effective communication and decision-making. Committed to optimizing resources for impactful business growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

M&M Painting and Striping
06.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.

Hair Stylist

Luxe Styling Studio
03.2025 - 06.2025
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.

Host/Waitress

Newks Eatery Cafe
04.2021 - 07.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Applied Science - Cosmetology

Northwest Mississippi Community College
Senatobia, MS
07-2024

GED -

Lafayette High School
Oxford, Mississippi
07-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Relationship building

Certification

  • Lash Certified
  • CPR Certified
  • Electric Nail File Certified
  • Hair Extension Certified

Timeline

Hair Stylist

Luxe Styling Studio
03.2025 - 06.2025

Manager

M&M Painting and Striping
06.2023 - Current

Host/Waitress

Newks Eatery Cafe
04.2021 - 07.2022

Associate of Applied Science - Cosmetology

Northwest Mississippi Community College

GED -

Lafayette High School

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Victoria McCord