Victoria Sanders
Olive Branch
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Operation Manager
Fedex Express
07.2018 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Team Leader
Fedex Express
04.2012 - 06.2018
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Material Handler
Fedex Express
01.2009 - 03.2012
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Quality Control Technician
Sara Foods
03.2000 - 03.2008
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Education
Business Management
East Mississippi Community College
Scooba, MSSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Multitasking Abilities
Accomplishments
- Earned Five Star award in 2021 at FedEx is the highest honor a team member can receive. It recognizes team members who have enhanced service and profitability and exemplified the spirit of teamwork.
- Earned manager manager of the year in 2020
- Earned Team leader of the year in 2018
Timeline
Operation Manager
Fedex Express
07.2018 - 05.2024
Team Leader
Fedex Express
04.2012 - 06.2018
Material Handler
Fedex Express
01.2009 - 03.2012
Quality Control Technician
Sara Foods
03.2000 - 03.2008
Business Management
East Mississippi Community College
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