Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Veasley

Kosciusko

Summary

Proven leader and skilled forklift operator with a track record of enhancing operational efficiency and team productivity at Capstone Logistics LLC. Excelled in staff management and employee motivation, resulting in significant improvements in workplace cleanliness and safety. Expert in forklift operation and maintenance, ensuring timely shipping and receiving. Achieved notable increases in workflow efficiency and customer satisfaction through strategic planning and goal-oriented focus.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Production Worker

Tyson Food
06.2025 - Current
  • Operated machinery and equipment to meet production goals efficiently.
  • Collaborated with team members to streamline workflow processes and enhance productivity.
  • Inspected finished products for quality assurance, ensuring compliance with industry standards.
  • Trained new employees on safety protocols and operational procedures to promote a safe work environment.

Laundry Attendant

Kosciusko Veterans Home
07.2024 - Current
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.

Customer Service Representative

Apple
02.2022 - 04.2025
  • Provided training and mentorship to new representatives, fostering skill development.
  • Implemented feedback mechanisms to improve customer satisfaction ratings.
  • Analyzed customer interactions to identify trends and recommend process improvements.
  • Coordinated with cross-functional teams to ensure consistency in customer messaging.

Customer Service Representative

Walmart Online
03.2023 - 12.2024
  • Implemented a user-friendly online ordering system, simplifying the order process for both customers and staff.
  • Assisted customers by walking through online ordering processes.
  • Spearheaded the implementation of an online ordering system, facilitating seamless transactions and enhancing overall customer satisfaction.
  • Assisted customers in navigating online ordering platforms, resulting in a smoother experience and increased sales.
  • Contributed to the successful launch of an online ordering platform for customers, increasing accessibility and convenience of services offered.

Supervisor

Continuum Global Solutions
07.2021 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Trainer

Continuum Global Solutions
07.2021 - 02.2024
  • Developed and delivered training programs to enhance employee skill sets and operational efficiency.
  • Assessed training needs through performance evaluations and feedback to tailor instructional content.
  • Implemented onboarding processes for new hires, ensuring seamless integration into the company culture.
  • Collaborated with management to identify areas for process improvement within training methodologies.
  • Resolved customer inquiries using CRM software, enhancing service efficiency.
  • Collaborated with team members to streamline complaint resolution processes.

Forklift Operator

Capstone Logistics LLC.
01.2020 - 07.2021
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Assistant Manager

Subway
01.2017 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Car Distributors

Managed Labor Solutions
11.2024 - 05.2025
  • Oversaw distribution operations, ensuring timely delivery and adherence to safety protocols.
  • Managed inventory levels, reducing excess stock and improving turnover rates.
  • Trained and mentored new team members on best practices in distribution processes.
  • Implemented process improvements that enhanced workflow efficiency and reduced delays.

Education

High School - undefined

Kosciusko Senior High School
Kosciusko, MS
05.2019

Skills

  • Workplace Cleanliness
  • Color separation
  • Laundry folding and storage
  • Laundry room operations
  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving i Train and mentoring
  • Staff Management
  • Employee Motivation
  • Workplace safety
  • Reliability and punctuality
  • Hand tool proficiency
  • Machine operation

Certification

Forklift

Timeline

General Production Worker

Tyson Food
06.2025 - Current

Car Distributors

Managed Labor Solutions
11.2024 - 05.2025

Laundry Attendant

Kosciusko Veterans Home
07.2024 - Current

Customer Service Representative

Walmart Online
03.2023 - 12.2024

Customer Service Representative

Apple
02.2022 - 04.2025

Trainer

Continuum Global Solutions
07.2021 - 02.2024

Supervisor

Continuum Global Solutions
07.2021 - 07.2024

Forklift Operator

Capstone Logistics LLC.
01.2020 - 07.2021

Assistant Manager

Subway
01.2017 - 12.2019

High School - undefined

Kosciusko Senior High School

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Victoria Veasley