Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vivian Chacon

BILOXI

Summary

Enthusiastic Housekeeping Supervisor experienced in delivering high-quality housekeeping operations that enhance guest satisfaction. Collaborated with hotel departments to improve communication and service quality, while maintaining accurate documentation of operational tasks and addressing safety concerns. Bilingual professional with customer service expertise, committed to continuous learning and adaptability in diverse environments.

Overview

17
17
years of professional experience

Work History

Housekeeping Supervisor

CCS
BILOXI
08.2024 - 06.2026
  • Supervised daily housekeeping operations and ensured cleanliness standards.
  • Trained and mentored new housekeeping staff on best practices.
  • Coordinated scheduling for housekeeping team to optimize workflow.
  • Frequent communication with Front Desk and management.

Call Center Representative

Allied Global Contact Center and BPO
Gualala
06.2009 - 08.2011
  • Resolved customer complaints efficiently while maintaining professionalism.
  • Responded to customer inquiries with accurate information and support.
  • Utilized call center software to log interactions and track issues.

Education

Guatemala De La Asuncion
Guatemala , Guatemala

Skills

  • Safety compliance
  • Supplies coordination
  • Team leadership
  • Staff training

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Housekeeping Supervisor

CCS
08.2024 - 06.2026

Call Center Representative

Allied Global Contact Center and BPO
06.2009 - 08.2011

Guatemala De La Asuncion
Vivian Chacon