Strategic operations leader with experience directing enterprise-wide technology and infrastructure initiatives across healthcare environments. Proven ability to partner with executive leadership, physicians, and operational departments to implement large-scale initiatives that improve staff safety, operational efficiency, and clinical workflows. Experienced in cross-functional leadership, vendor management, infrastructure deployment, and operational strategy execution.
Overview
13
13
years of professional experience
Work History
Manager of Business Systems
St. Jude Research Hospital
01.2024 - Current
Directed cross-functional implementation of a large-scale Real-Time Location System (RTLS) across multiple clinical departments, aligning operational workflows with enterprise strategic goals focused on staff safety, operational efficiency, and patient care quality.
Partnered with executive leadership, clinical leadership, and operational stakeholders to translate strategic initiatives into actionable operational plans, ensuring alignment with broader organizational objectives.
Led hospital-wide workflow redesign initiatives tied to RTLS implementation, improving standardization across departments, including Physical Security, Security Operations Center, and Clinical Logistics, while supporting long-term operational strategy.
Developed executive-level summaries and operational performance reporting used to support leadership decision making and future strategic initiatives.
Directed the installation of enterprise-wide RTLS infrastructure across multiple clinical and operational areas, including coordination with security, facilities, environmental services, IT, and external vendors to ensure seamless deployment.
Led the implementation of over 5,000 physical infrastructure components hospital-wide, such as location sensors, exciters, staff safety badges, asset-tracking hardware, and supporting network equipment across multiple buildings.
Managed end-to-end infrastructure planning, including site assessments, installation timelines, vendor coordination, and operational readiness validation prior to go-live.
Built the foundational infrastructure required to support enterprise initiatives related to staff safety, asset tracking, and operational efficiency.
Lead Bioinformatics Research Analyst
St. Jude Research Hospital
01.2023 - 10.2024
Employed data visualization tools, such as PowerBi, to analyze intricate datasets, crafting innovative business solutions.
Implemented automated workflows and data collection methods to optimize repetitive processes and enhance the efficiency of data record keeping.
Orchestrated the implementation and onboarding process of Labguru, an electronic lab notebook (ELN) vendor, for more than 800 St. Jude researchers and staff.
Created comprehensive documentation outlining best practices, policies, and procedures for Labguru onboarding.
Utilized scientific background knowledge to effectively communicate with researchers, providing detailed instructions to developers for crafting intricate technical automated workflows aimed at enhancing laboratory efficiency.
Established uniform protocols and procedures for institution-wide data migration of the Labguru electronic lab notebook (ELN).
Software Applications Manager
Shelby County Schools
07.2021 - 12.2023
Full Stack Engineer for MSCS Virtual Education and Logistics Department utilizing PHP, mySQL, HTML, CSS, and JavaScript/jQuery frameworks.
Spearheaded the development of 'DevTrack,' a comprehensive asset management inventory software facilitating the tracking of over 100,000 laptops, tablets, and hotspots.
Played a pivotal role in the 1:1 educational initiative by developing 'SCS Request,' a software solution that provided laptops and tablets to over 30,000 students, enhancing accessibility to educational resources.
Led the entire software development life cycle for projects within the Virtual Education and Logistics Department, including planning, supervision, coordination, testing, operation, and maintenance.
Created 'VelGoodies,' a web-based application aimed at promoting District initiatives and goals, enhancing content and resource management.
Conducted thorough analysis and implemented improvements in VEL technology, functionality, and performance, resulting in enhanced efficiency and effectiveness of device asset inventory management.
Designed and developed interactive PowerBi data dashboards utilizing DAX programming, providing valuable insights and supporting data-driven decision-making for the District's 1:1 student device initiative.
Implemented Power Automate flows to streamline data capture, automate email notification reminders, and generate reports, significantly improving operational efficiency.
Educational Technology Specialist
Shelby County Schools
07.2020 - 07.2021
Led the planning and evaluation of educational technology tools for classroom instruction, ensuring alignment with the district's objectives and enhancing learning experiences for students.
Designed and managed comprehensive scope and sequences for yearlong professional development, fostering the effective integration of technology into teaching practices and curriculum delivery.
Served as the lead project manager for the Microsoft Innovative Educator program, overseeing monthly instructional trainings for over 250 educators. These trainings supported the successful implementation of the district's 1:1 student device initiative, benefiting over 95,000 students.
Utilized advanced data analysis and visualization techniques in Power BI to generate insights and provide leadership with informed decision-making support, ultimately driving student achievement and success.
Developed and designed 'CanvasRequest,' a web-based integration dashboard that streamlined the process for departments across the district to request self-paced courses for professional development, enhancing efficiency and accessibility.
Science / STEM Teacher- Grades 6th - 12th
Shelby County Schools
10.2012 - 07.2020
Managed the development, maintenance, and customization of the educator's web portal, facilitating seamless communication and collaboration for lesson planning and reporting.
Implemented SharePoint workflow customization to streamline processes related to receiving and reporting weekly lesson plans, ensuring efficiency and accuracy.
Designed and implemented project-based learning activities and research-intensive science experiments to promote student critical thinking and hands-on learning experiences.
Cultivated a safe and inclusive classroom environment conducive to student learning, fostering positive relationships between students and teachers to enhance overall academic achievement and well-being.
Education
Master of Software Engineering -
Drexel University
Philadelphia, PA
01.2021
Master of Secondary Education -
University of Phoenix
01.2015
Bachelor of Arts - Molecular and Cellular Biology
Vanderbilt University
Nashville, TN
01.2011
Skills
Databases: MySQL
Programming: HTML CSS PHP Java JavaScript ReactJS Python phpMyAdmin
Graphic Design: Adobe Photoshop Adobe Illustrator Microsoft Publisher
Computer Skills: Microsoft Word PowerPoint Excel Power Automate Microsoft Teams Power BI