Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Whitney Brown

Moss Point

Summary

Dynamic Home Infusion Operator/Revenue System Integrity Manager with extensive experience, specializing in financial analysis and regulatory compliance. Proven track record in enhancing revenue cycle efficiency and resolving billing discrepancies. Adept at team collaboration and effective communication, driving process improvements that elevate organizational performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Revenue System Integrity Manager

Druid City Vital Care
Northport
06.2024 - 02.2025
  • Analyzed financial reports to identify improvement areas in revenue cycle processes.
  • Ensured compliance with HIPAA guidelines for handling protected health information.
  • Oversaw complete lifecycle of revenue operations to enhance efficiency.
  • Evaluated revenue cycle processes, establishing methods to increase productivity.
  • Investigated and resolved discrepancies arising during billing promptly.
  • Reviewed patient billing information for accuracy and regulatory compliance.
  • Collaborated with cross-functional teams to achieve organizational goals.
  • Engaged customers through effective interpersonal communication skills.

Operator/Pharmacy Manager

Burnham's Vital Care
Moss Point
04.2007 - 06.2024
  • Directed and evaluated medical, clerical, and maintenance personnel for optimal performance.
  • Administered fiscal operations, including budget planning and expenditure authorization.
  • Ensured compliance with HIPAA regulations to protect patient privacy rights.
  • Managed business functions and clinical services to meet accreditation standards and regulatory requirements.
  • Introduced departmental policies and facilitated staff orientation for effective change management.
  • Maintained records management system for personnel information and efficient report generation.
  • Explained policies and procedures to patients, clarifying service offerings.
  • Simultaneously managed multiple tasks while maintaining meticulous attention to detail.

Education

High School Diploma -

Danvers High School
Danvers, MA
06-1998

Some College (No Degree) -

Massachusetts College of Pharmacy And Health Sciences
Boston, MA

Skills

  • Financial analysis and data management
  • Revenue cycle oversight
  • Regulatory compliance and HIPAA guidelines
  • Budget planning and development
  • Staff training and mentoring
  • Process improvement and quality assurance
  • Team collaboration and leadership
  • Customer service and relationship management
  • Effective communication skills
  • Attention to detail and accuracy
  • Decision-making and problem-solving
  • Inventory management and control
  • Pharmacy management software expertise
  • Documentation management and compliance reporting

Certification

  • Active Pharmacy Technician License in MS

References

References available upon request.

Timeline

Revenue System Integrity Manager

Druid City Vital Care
06.2024 - 02.2025

Operator/Pharmacy Manager

Burnham's Vital Care
04.2007 - 06.2024

High School Diploma -

Danvers High School

Some College (No Degree) -

Massachusetts College of Pharmacy And Health Sciences
Whitney Brown