Whitney Holloway
Hattiesburg
Summary
With a robust background in healthcare, exemplified by a pivotal role at Merit Health Wesley, I excel in venipuncture and patient care, ensuring accuracy and compassion in high-pressure situations. My expertise in specimen handling and exceptional communication skills have significantly enhanced patient experiences and operational efficiency, demonstrating a commitment to excellence and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Merit Health Wesley
09.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Certified Nursing Assistant
Precision Healthcare Agency
10.2020 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Dialysis Technician/ Phlebotomist
Hattiesburg Dialysis Clinic
01.2022 - 07.2022
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Utility Worker
Hood Industries
08.2019 - 05.2021
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Certified Nursing Assistant
Lilly Pad Home Health
12.2018 - 08.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Certified Nursing Assistant
Brookdale Senior Living Facility
10.2017 - 12.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Diploma - General Studied
Hazlehurst High
Hazlehurst, MS05.2006
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Blood culture collection
- Data entry
- Infection control
- Specimen preparation
- Quality control
- Paperwork processing
- Syringe method
- Personal protective equipment usage
- Medical terminology
- Emergency response training
- Communication
- Laboratory procedures understanding
- Teamwork and collaboration
- CPR/AED
- Blood collection techniques
- Venipuncture expertise
Certification
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Phlebotomist
Merit Health Wesley
09.2023 - Current
Dialysis Technician/ Phlebotomist
Hattiesburg Dialysis Clinic
01.2022 - 07.2022
Certified Nursing Assistant
Precision Healthcare Agency
10.2020 - Current
Utility Worker
Hood Industries
08.2019 - 05.2021
Certified Nursing Assistant
Lilly Pad Home Health
12.2018 - 08.2019
Certified Nursing Assistant
Brookdale Senior Living Facility
10.2017 - 12.2018
High School Diploma - General Studied
Hazlehurst High
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