Dedicated Supervisor at FCHS INC, adept in staff management and training, overseeing PCA workers across three counties for Medicaid waiver programs. Specializes in enhancing customer service and operational efficiency. Proven track record in mentoring teams towards achieving goals, with a keen focus on hiring and personal care service excellence.
Still currently plan to continue working 8-5. I supervise over all the PCA workers that oversee clients through Medicaid waiver program for all personal care and or helping clean/ run errands. Physically hire for my area with 3 counties.
I do have a lot of time and effort put into working with patients each day. From supervisor visits, communication skills, working amongst large groups, very well with words, keep everything rolling on track as it should amongst workers and clients. Meeting all needs.