William Bain
Blue Springs
Summary
Detail-oriented professional with strong communication as well as project management skills. Proven ability to handle multiple tasks effectively in a fast-paced environment. Recognized for taking a proactive approach to resolving functional conflicts, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fleet Manager/Fleet Planner
Big M Transportation
07.2024 - Current
- Managed fleet operations, ensuring compliance with internal safety regulations and DOT standards.
- Utilized software such as McLeod and various Microsoft Office Suite programs for efficient interaction and execution of real-time logistics processes.
- Proficient in Optimal Dynamics software.
- Utilized relationships with outside brokerages, negotiating contracts to secure favorable terms for services and supplies.
- Positively interacted with drivers, upper management, power-only, brokerage, and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Facilitated communication between drivers and dispatchers to improve overall operational flow.
- Streamlined route planning for optimal fuel usage and faster delivery times.
- Collaborated heavily with customer service representatives to accommodate specific customer needs.
Manager
Spring Street Cigars
02.2022 - 07.2024
- Served exclusive membership clientele in an historic location.
- Made top sales in the company.
- Acted as cigar sommelier.
- Crafted compelling content for various channels, including newsletters, blogs, and social media platforms.
- Managed media relations, responding to inquiries and facilitating interviews with company representatives.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Answered client queries and complaints to provide strong customer service.
- Took photographs and videos during special events for promotional materials and social media pages.
Mental Health Technician (MHT)/Driver
Horizon Health/Baptist Memorial Hospital-North Mississippi
06.2021 - 12.2021
- Coordinated Outpatient program supply and record needs.
- Transported patients to and from group therapy sessions.
- Monitored patient behavior and provided support during therapeutic activities.
- Assisted in developing and implementing individualized care plans for patients.
- Conducted routine assessments to evaluate patient mental health status and safety.
- Maintained accurate documentation of patient interactions and progress reports.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Improved patient safety with continuous observation and timely intervention.
- Conducted therapeutic group sessions, fostering supportive community environment.
Active Treatment Technician
North Mississippi State Hospital
02.2021 - 06.2021
- Engaged in direct patient care.
- Managed patient information according to HIPAA laws.
- Led group sessions.
- Cleaned facilities daily.
- Served meals.
- Communicated with patient families.
- Maintained a clean and safe environment, adhering to infection control guidelines at all times.
- Managed inventory levels for supplies and equipment required in various types of treatments ensuring availability when needed.
- Maintained detailed records of patient treatments, contributing to efficient communication among healthcare team members.
Education
Bachelor's - Psychology
Blue Mountain College
Blue Mountain, MS05.2020
Skills
- Photography
- Video Production
- Data Entry
- Adobe Suite
- Microsoft Office Suite
- Public Relations
- Organizational Skills
- Social Media Management
- Event Facilitation
- Brand Promotion
- Problem-Solving
- Multitasking Abilities
- Digital Communications
- Project Management
Certification
- Driver's License
- CPR Certification
Timeline
Fleet Manager/Fleet Planner
Big M Transportation
07.2024 - Current
Manager
Spring Street Cigars
02.2022 - 07.2024
Mental Health Technician (MHT)/Driver
Horizon Health/Baptist Memorial Hospital-North Mississippi
06.2021 - 12.2021
Active Treatment Technician
North Mississippi State Hospital
02.2021 - 06.2021
Bachelor's - Psychology
Blue Mountain College
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