Warehouse Manager 1 Year 3 Months GK Granite | 05.2025 - 08.2026
Supervised daily warehouse operations, ensuring efficient receiving, storage, and outbound shipping workflows.
Coordinated inventory counts, reconciled discrepancies, and maintained accurate stock records.
Trained warehouse staff on safety procedures, equipment use, and material handling standards.
Monitored order fulfillment, prioritizing accurate picking, packing, and dispatching.
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Customer Service Representative 25 Years 11 Months Plymouth Tube Co | 06.1999 - 05.2025
Managed order entry, shipping updates, and customer inquiries with consistent accuracy.
Coordinated order status, delivery schedules, and production requirements across internal teams.
Resolved customer complaints by tracing issues through manufacturing and logistics workflows.
Processed quotes, purchase orders, and change requests using ERP systems.
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Shipping Supervisor 6 Years 11 Months SCC Industries | 06.1992 - 05.1999
Supervised shipping workflows, ensuring accurate order fulfillment and timely carrier dispatches.
Coordinated warehouse staff, assigning daily tasks and maintaining smooth dock operations.
Trained team members on shipping procedures, safety practices, and packaging standards.
Verified shipment documentation, bills of lading, and load accuracy before outbound release.
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