William May
Bruce
Summary
excels in customer service and inventory management. Proven ability to enhance customer satisfaction and foster teamwork while efficiently handling materials and heavy lifting. Recognized for consistently improving store operations and creating a positive shopping environment. Skilled in safely moving heavy loads manually or using pallet jacks.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Piggly Wiggly Grocery Store
08.2024 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Used pallet jacks to load and unload freight from flatbed trailers.
Delivery Driver
Jimmy Johns Restaurant
11.2019 - 07.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Utility Clerk
Kroger
02.2017 - 11.2019
- Provided hands-on support during equipment installations, or repairs when needed to guarantee uninterrupted services.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted with backroom duties by unloading deliveries and stocking shelves.
Education
High School Diploma -
Lafayette Highschool
Oxford, MS05-2020
Skills
- Customer service
- Inventory management
- Heavy lifting
- Loading and unloading
- Pallet jack handling
- Materials handling and transport
- Time management
Timeline
Assistant Manager
Piggly Wiggly Grocery Store
08.2024 - Current
Delivery Driver
Jimmy Johns Restaurant
11.2019 - 07.2024
Utility Clerk
Kroger
02.2017 - 11.2019
High School Diploma -
Lafayette Highschool
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