William Rayborn Jr
McComb
Overview
19
19
years of professional experience
1
1
Certification
Work History
Driver
Magnolia Sand and Gravel
Summit
01.2025 - Current
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Plant Supervisor
Ferrellgas
McComb
09.2018 - 01.2025
- Developed and implemented training programs for new staff members.
- Implemented preventive maintenance schedules for all machines used in the production process.
- Planned shift rotations according to workload demands while ensuring adequate coverage at all times.
- Monitored employee performance and provided feedback to enhance productivity.
- Addressed employee concerns in a timely manner while keeping morale high among staff members.
- Monitored employee attendance records and took appropriate action when necessary.
- Developed cost-saving initiatives through efficient use of resources such as labor, materials, energy.
- Inspected finished products prior to shipment to verify they meet quality specifications.
- Established safety protocols within the plant environment to ensure compliance with regulations.
- Coordinated with other departments to resolve any conflicts or issues that arise in the plant environment.
- Conducted periodic reviews of existing policies and procedures to identify areas for improvement.
- Negotiated contracts with vendors for raw materials needed for production.
- Organized team-building activities within the plant environment to promote collaboration among employees.
Salesperson/Delivery Driver
Nexair
Pearl
01.2013 - 09.2018
- Advised customers on the latest product features and benefits.
- Gathered data on competitors' pricing, products, and promotional activities.
- Developed and implemented strategies to meet sales quotas.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Generated new business opportunities through cold calling campaigns.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Collaborated with team members to develop effective sales plans.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Participated in trade shows and sales events to promote products.
- Developed key customer relationships to increase sales.
Manager
capweld
McComb
01.2009 - 01.2013
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Ensured compliance with industry regulations and company policies.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Service Advisor
Day Motors
McComb
07.2006 - 12.2009
- Followed up with existing customers regarding past services performed on their vehicles.
- Upsold additional products or services when appropriate.
- Maintained records of customer interactions and transactions.
- Promptly responded to customer inquiries via phone, email or in person.
- Resolved customer complaints in an efficient and courteous manner.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Prepared invoices for services rendered and collected payments from customers.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Education
High School Diploma -
McComb High
McComb, MS05-1991
Skills
- Vehicle inspection
- GPS navigation
- Cargo security
- Defensive driving
- Regulatory compliance
- Emergency response
- Customer service
- Team collaboration
- Communication skills
- Preventive Maintenance
- Defensive driving techniques
- Fuel-efficient driving
- Load securement
- Record keeping
Affiliations
Deputy Fire Chief
Certification
Cdl class b with x endorsment
Languages
English
Professional
Timeline
Driver
Magnolia Sand and Gravel
01.2025 - Current
Plant Supervisor
Ferrellgas
09.2018 - 01.2025
Salesperson/Delivery Driver
Nexair
01.2013 - 09.2018
Manager
capweld
01.2009 - 01.2013
Service Advisor
Day Motors
07.2006 - 12.2009
High School Diploma -
McComb High