William R. Grissett Jr.
Madison
Summary
Experienced supervisor, problem solver, and communicator with a proven track record of effectively addressing challenges. Adept at delivering impactful presentations to large groups, showcasing strong public speaking skills. Demonstrates exceptional multitasking abilities and possesses extensive proficiency in various computer software, including Microsoft Office. Recognized as an experienced trainer and skilled troubleshooter, consistently delivering comprehensive solutions.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Security and Safety Officer
St. Catherine’s Village
07.2015 - Current
- Patrol the grounds of St
- Catherine’s for suspicious activity, and areas where residents, visitors, or employees could be injured
- Assist residents and visitors with issues they may have
- Check exterior and interior doors to ensure they are locked to prevent accidental injury to residents
- Check in coming visitors to ensure approved business is being conducted of property
Repair Technician
Computer Coop
09.2009 - 07.2015
- Repair of customer computer systems by replacing parts if necessary, cleaning virus files, recommending improvements to enhance customer computers, visiting customer locations to repair or setup systems, setting up wireless and wired networks as requested to include to running of cable
Virginia College
06.2008 - 07.2009
- Repair of school computer system to include removal of virus files replacement of parts, upgrades, and connecting systems to the school computer network, running cable from classrooms to server
- Installed network copy machines and configure computer systems to print to these copiers
Customer Account Executive
Comcast
02.2008 - 05.2008
- Assisted customers in service of high speed internet and Digital Voice through telephone trouble shooting and scheduling for in field service calls
- Knowledgeable in Comtrac, CSG, Grandslam and Casper billing systems
Automotive Sales Associate
Watson Madison County Ford
03.2007 - 12.2007
- Assist and present to customers vehicles for purchase and assisted customers in any after sales needs they may have
Road Crew Supervisor
Pearl River Valley Water Supply District
03.2005 - 10.2006
- Responsible for the grounds and public buildings in the southern section of the reservoir area which included the supervision of convicted felons utilized in maintenance and beautification of the area
Patrol Sergeant
Ridgeland Police Department
12.1985 - 03.2005
- Maintained and supported a 65 computer network for the interdepartmental computer system
- Including installing software, repair of broken computers, and preventive maintenance
- Instructed officers in the use of computer network system, and dispatchers in the use of the Computer Aided Dispatch System
- Responsible for implementation and enforcement of departmental regulations and guidelines, and payroll calculations
- Preformed annual evaluations on officers and dispatchers under my command
- Gathered, compiled and executed monthly/yearly Uniform Crime Report for FBI submission;
- Developed a comprehensive staffing configuration while maintaining uniformed coverage and level support
- Logged and stored evidence for trial disposed of or returned evidence to proper authorities
- Facilitated Neighborhood Watch meetings
- Conducted residential and commercial property security surveys
- Organized and implemented National Night Out activities
- Implemented Operation Identification for missing children
- Discouraged theft, arson and vandalism by patrolling business and residential areas during all hours
- Apprehended and detained persons in violation of the law
Education
Cisco Networking Associate -
Virginia College
Jackson, MS09.2009
Skills
- Safety training
- Workplace safety
- Hazard identification
- Occupational safety
- Emergency response
- Protective equipment
- Incident reporting
- Training and mentoring
- Data entry
Certification
- A+ CompTIA
- Net+ CompTIA
Timeline
Security and Safety Officer
St. Catherine’s Village
07.2015 - Current
Repair Technician
Computer Coop
09.2009 - 07.2015
Virginia College
06.2008 - 07.2009
Customer Account Executive
Comcast
02.2008 - 05.2008
Automotive Sales Associate
Watson Madison County Ford
03.2007 - 12.2007
Road Crew Supervisor
Pearl River Valley Water Supply District
03.2005 - 10.2006
Patrol Sergeant
Ridgeland Police Department
12.1985 - 03.2005
Cisco Networking Associate -
Virginia College
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