William Scott
Senatobia
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Keyholder Manager
Captain Ds Seafood Restaurants
Senatobia
02.2022 - 08.2022
- Ensured that all keyholder staff adhered to corporate dress code standards at all times.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Analyzed sales data from POS system to identify trends in product purchases or customer preferences.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Team Leader
Zaxbys
Senatobia
11.2021 - 07.2022
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Organized client meetings to provide project updates.
- Ensured compliance with all safety regulations in the workplace.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored operations and reviewed records and metrics to understand company performance.
Cook
Burger King
Senatobia
05.2021 - 07.2021
- Set up work stations prior to opening to minimize prep time.
- Ordered supplies as needed for the kitchen.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Followed established procedures and requirements for safe food handling, storage and service.
- Executed proper techniques when preparing menu item ingredients.
- Checked quality of food products to meet high standards.
Education
GED -
Holmes County Community College
Goodman, MS10-2023
Skills
- Strong leadership
- Store operations
- Task delegation
- Team management
- Employee scheduling
- Opening and closing coordination
Certification
- Forklift Certification Expiration Date: 2027
- NCCER Certification Expiration Date: 2035
Timeline
Keyholder Manager
Captain Ds Seafood Restaurants
02.2022 - 08.2022
Team Leader
Zaxbys
11.2021 - 07.2022
Cook
Burger King
05.2021 - 07.2021
- Forklift Certification Expiration Date: 2027
- NCCER Certification Expiration Date: 2035
GED -
Holmes County Community College
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