Open To Work
Xavier Hogan
Hattiesburg
Summary
Dynamic Sales Associate with a proven track record in customer service and relationship building. Recognized for achieving sales goals and mentoring new team members to enhance performance and client satisfaction.
Results-oriented professional skilled in problem-solving and sales strategies. Experienced in providing exceptional customer service and fostering relationships that drive repeat business. Committed to optimizing sales processes and enhancing team collaboration for improved outcomes.
Overview
12
12
years of professional experience
Work History
Sales Associate
Toyota of Hattiesburg
08.2015 - Current
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting vehicles that best fit their needs and preferences.
- Collaborated with team members to optimize sales strategies and improve performance.
- Conducted vehicle presentations, highlighting key features and benefits to potential buyers.
- Maintained up-to-date knowledge of inventory, promotions, and financing options available.
- Streamlined sales processes by implementing efficient follow-up practices with leads.
- Mentored new associates on product knowledge, sales techniques, and customer engagement strategies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cook
Dairy Queen Grill & Chill
06.2015 - 08.2015
- Operated cooking equipment to prepare high-quality meals in accordance with established recipes.
- Ensured food safety and sanitation standards were consistently maintained throughout kitchen operations.
- Collaborated with team members to streamline food preparation processes and enhance service efficiency.
- Trained and mentored new staff on proper cooking techniques and safety protocols.
Line Operator
MTD Products Inc.
02.2014 - 05.2015
- Operated assembly line machinery to ensure efficient production flow.
- Monitored equipment performance, identifying and resolving issues promptly.
- Trained new operators on safety protocols and operational procedures.
- Conducted quality checks on finished products to maintain standards.
- Collaborated with team members to optimize workflow processes and reduce downtime.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
Education
Associate of Science - Physical Therapy
East Mississippi Community College
Scooba, MS12-2011
High School Diploma -
West Point High School
West Point, MS05-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Goal oriented
- Exceptional customer service
- Relationship building
- Conflict resolution
- Sales expertise
- Product sales
- Customer needs assessment
- Upselling
- Sales strategies
- Professional demeanor
- Adapt to diverse groups
- Guest relations
- Sales training
- Building rapport
- Sales goals attainment
- Negotiation tactics
- Point of sale operation
- Persuasion techniques
- Contract preparation
- Friendly and outgoing
- Customer engagement
- Client retention strategies
- Upselling and cross selling
- Positive and professional
- Reading comprehension skills
Accomplishments
- Awarded “Employee of the Month” in 2020.
Most Vehicles sold in a Month in Toyota of Hattiesburg History.
This record was held for over 15 years. (42.5)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$170000/yr - $200000/yrTimeline
Sales Associate
Toyota of Hattiesburg
08.2015 - Current
Cook
Dairy Queen Grill & Chill
06.2015 - 08.2015
Line Operator
MTD Products Inc.
02.2014 - 05.2015
Associate of Science - Physical Therapy
East Mississippi Community College
High School Diploma -
West Point High School