XZAVION DEMOND WILSON
Jackson
Summary
Customer focused professional with expertise in retail and food service, thriving in fast-paced environments. Proven ability to deliver exceptional guest experiences while managing point-of-sale transactions and maintaining inventory standards. Recognized for effective communication and collaboration during peak periods, ensuring operational efficiency.
Overview
2
2
years of professional experience
Work History
Barista
STARBUCKS
Madison
11.2025 - Current
- Deliver exceptional customer service in a fast-paced retail environment.
- Process cash and electronic transactions accurately using POS systems.
- Prepare food and beverage orders while maintaining quality standards.
- Maintain cleanliness, organization, and safety throughout the store.
- Support team members during peak business periods to improve efficiency.
- Resolve customer concerns professionally and create positive guest experiences.
Sales Associate
AMERICAN EAGLE
Ridgeland
09.2025 - 01.2026
- Assisted customers with product selection and purchase decisions to enhance satisfaction.
- Organized merchandise displays to improve overall shopping experience.
- Restocked merchandise and maintained sales floor presentation for optimal visibility.
- Supported inventory counts, fitting room operations, and loss prevention initiatives.
Team Member
CHICK-FIL-A
Flowood
12.2024 - 06.2025
- Assisted guests with ordering, enhancing overall dining experience and customer satisfaction.
- Contributed to team productivity by collaborating effectively to meet guest satisfaction goals.
- Supported drive-thru and front-counter operations during high-volume periods.
- Worked effectively under pressure while handling multiple responsibilities.
- Maintained food safety, sanitation, and operational standards.
Education
High School Diploma - Jackson, MS
Murrah High School
Jackson, MS05-2026
Skills
- Coffee brewing techniques
- Menu design
- Guest service
- Customer relationship management
- Point of sale software
- Retail sales and merchandising
- Order fulfillment
- Inventory management
- Stocking and replenishment
- Store operations
- Cash handling
- Cleaning and safety compliance
- Equipment maintenance
- Time management
- Problem solving
- Team collaboration
- Attention to detail
Awards
- Computer Coding
- NHS
- Honors
Leadership Experience
- National Honor Society Member
- Murrah High School Cheer Team (2023-2026)
- APAC Program Participant
Timeline
Barista
STARBUCKS
11.2025 - Current
Sales Associate
AMERICAN EAGLE
09.2025 - 01.2026
Team Member
CHICK-FIL-A
12.2024 - 06.2025
High School Diploma - Jackson, MS
Murrah High School