Yasmine Pulliam
Calhoun City
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detailed-oriented.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Bruce Community Living Center
05.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Contributed to the reduction of hospital readmissions by closely following care plans and promptly addressing any changes in patients'' conditions.
- Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.
Travel CNA
Precision Healthcare Staffing
09.2022 - 05.2024
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Enhanced patient experience by providing compassionate and attentive care during travel assignments.
- Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
Assistant Manager
Pizza Hut
02.2018 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Customer Service Representative
Dollar General
08.2017 - 04.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Calhoun City High School
Calhoun City, MS05.2011
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Dressing assistance
- CPR/AED
- Attention to Detail
- CNA Certification
- CPR Certification
- Trustworthy companion
- Customer Relations
- Data Entry
- Customer Service
- Microsoft Outlook
- Key holder experience
- Credit adjustments
- Quality Control
- Staff Training
- Call Management
- Payment Processing
- Active Listening
- Critical Thinking
- Problem-solving abilities
Timeline
Certified Nursing Assistant
Bruce Community Living Center
05.2024 - Current
Travel CNA
Precision Healthcare Staffing
09.2022 - 05.2024
Assistant Manager
Pizza Hut
02.2018 - 10.2023
Customer Service Representative
Dollar General
08.2017 - 04.2018
High School Diploma -
Calhoun City High School
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