Zach Deaton
Canton
Summary
Results-oriented shift supervisor specializing in operations management and compliance. Demonstrated success in implementing process improvements and leading teams to enhance safety and efficiency. Committed to team development and fostering a premier organizational culture.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Entergy
Jackson
04.2021 - Current
- Oversaw daily operations, ensuring adherence to safety, compliance, and regulatory obligations.
- Managed emergency situations with composure while adhering to company procedures, safety rules and compliance obligations.
- Implemented process improvements to enhance workflow efficiency and safety during shifts.
- Trained new system operators on operational procedures and safety guidelines, promoting a culture of safety and efficiency.
- Facilitated team meetings to collaboratively address goals, issues, and solutions, enhancing team alignment.
- Resolved customer complaints and reported issues to senior management.
- Demonstrated professional behavior consistently in workplace interactions.
Sr. System Operator
Entergy
Jackson
05.2015 - 04.2021
- Monitored and controlled system voltage levels to ensure stability and reliability.
- Issued hot line holds, clearances and switch holds, ensuring operational safety.
- Created, approved, and executed switching orders.
- Coordinated and approved planned outages.
- Issued and received operating instructions under emergency conditions.
- Responded to unplanned system outages and documented all actions taken.
- Performed real-time and next day system studies.
- Developed and implemented mitigation plans for real-time and post-contingency violations, ensuring compliance and reliability.
- Ensured all procedures, compliance, and regulatory obligations were adhered to.
Air Traffic Controller
US Navy
Norfolk
05.2009 - 02.2015
- Tower Supervisor
- Air Operations Supervisor
- Flight Planning Supervisor
Education
Bachelor of Science - Information Technology
University of Southern Mississippi
Hattiesburg, MS04-2026
Skills
- Operations management
- Compliance adherence
- Safety
- Emergency management
- Process improvement
- Continuous improvement
- Strategic planning
- Customer service
- Team leadership
- Team building
- Training and mentoring
- Problem-solving
- Effective communication
- Assertiveness
Certification
- NERC Reliability Coordinator
Timeline
Shift Supervisor
Entergy
04.2021 - Current
Sr. System Operator
Entergy
05.2015 - 04.2021
Air Traffic Controller
US Navy
05.2009 - 02.2015
Bachelor of Science - Information Technology
University of Southern Mississippi