Zachary Rowland

Facilitated comprehensive training courses on OSHA regulations and safety protocols, enhancing workplace safety awareness.

Instructed participants in First Aid and CPR, equipping them with essential lifesaving skills.

Developed and scheduled training sessions, optimizing participant engagement and learning outcomes.

Promoted and sold safety and first aid products, improving customer access to critical resources.

Collaborated with service team to ensure customer satisfaction and adherence to OSHA compliance standards.

Provided ongoing support and consultation to clients, fostering long-term relationships and trust.

Assessed training effectiveness through feedback and evaluations, continually refining course content and delivery.

Engaged in community outreach initiatives to raise awareness about workplace safety and compliance.

• Enhanced customer satisfaction by providing expert guidance on fiber products.
• Informed customers about fiber technology, driving informed purchasing decisions and increasing sales.
• Delivered personalized consultations to identify customer needs and recommend suitable fiber solutions.
• Maintained up-to-date knowledge of industry trends to educate clients effectively on fiber options.
• Collaborated with team members to improve sales strategies and optimize customer service experiences.
• Conducted demonstrations of fiber products, showcasing their features and benefits to potential buyers.
• Resolved customer inquiries and concerns efficiently, ensuring a positive shopping experience.
• Assisted in training new staff on fiber product features and customer engagement techniques.

• /Store Manager Forest, MS/ Brandon, MS