Zaria Johnson
Gulfport,MS
Summary
Determined team player who has been in the healthcare field for over five years. Great integrity, experience and training. Always enthusiastic about work. Respectful to everyone I work with and to the people I serve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Limited Permit X-Ray Technician
Maxem Health Urgent Care
07.2024 - Current
- Established rapport with diverse populations of patients, putting them at ease during potentially stressful exams.
- Supported continuous improvement initiatives by participating in relevant training courses and staying current on industry best practices.
- Improved patient comfort by efficiently positioning them for accurate X-ray imaging.
- Demonstrated adaptability by working across various imaging modalities when needed, including fluoroscopy or CT scans.
- Contributed to a positive work culture by actively participating in staff meetings and sharing expertise with peers.
Medical Assistant
Bienville Othopaedic Specialists
02.2024 - 07.2024
ER Medical Scribe
Singing River Hospital
01.2023 - 09.2023
- Singing River Hospital - Gulfport, MS
- Is skilled in tactful and effective communication both orally and in writing
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
Customer Service Agent
Teleperformance USA
08.2022 - 11.2022
- Screens/receives phone calls in a courteous and timely manner, determines the nature of requests and provides the information desired using privacy rules and established clinic processes
- Enrolled and disenrolled members
- Filed appeals and claims
- Assigned providers and specialists
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Work From Home
Patient Care Associate
Singing River Hospital
04.2022 - 08.2022
- Educates providers and team members about patient's medical care by e-mails, fax, telephone and scanning medical documentation into patient's electronic medical records
- Screens/receives phone calls in a courteous and timely manner, determines the nature of requests and provides the information desired using privacy rules and established clinic processes
- Assisted nursing staff with diverse care needs of patient's
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
- Singing River Hospital - Gulfport, MS
- Is skilled in tactful and effective communication both orally and in writing
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
Office Clerk (ICU)
Memorial Hospital
02.2021 - 10.2021
- Educates providers and team members about patient's medical care by e-mails, fax, telephone and scanning medical documentation into patient's electronic medical records
- Screens/receives phone calls in a courteous and timely manner, determines the nature of requests and provides the information desired using privacy rules and established clinic processes
- Assisted nursing staff with diverse care needs of patient's
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
Healthcare Worker
South MS Regional Center
08.2020 - 01.2021
Education
Diploma -
Gulfport High School
Gulfport, MS05.2018
Skills
- Documentation and reporting
- Sales expertise
- Complaint resolution
- Report preparation
- Conflict Resolution
- De-escalation Techniques
- Understanding Customer Needs
- Data Entry and Maintenance
- Patient care
- PACS proficiency
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified X-ray Tech - MedDoc Training Institution
Languages
English
Timeline
Limited Permit X-Ray Technician
Maxem Health Urgent Care
07.2024 - Current
Medical Assistant
Bienville Othopaedic Specialists
02.2024 - 07.2024
ER Medical Scribe
Singing River Hospital
01.2023 - 09.2023
Customer Service Agent
Teleperformance USA
08.2022 - 11.2022
Patient Care Associate
Singing River Hospital
04.2022 - 08.2022
Office Clerk (ICU)
Memorial Hospital
02.2021 - 10.2021
Healthcare Worker
South MS Regional Center
08.2020 - 01.2021
Diploma -
Gulfport High School
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