Zoey Cooley
Laurel
Summary
Highly-motivated student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Enthusiastic Student with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organizational skills to any setting. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hibbett Sports
05.2023 - Current
- Assisted customers with product selection, sizing and styling
- Maintained cleanliness of store environment including floors, windows, displays
- Helped customers find specific products, answered questions and offered product advice
- Built relationships with customers to encourage repeat business
- Organized stockroom shelves according to size and gender
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
Training Coordinator
Angelic Home-Care
06.2022 - 11.2022
- Marketing
- Creating a daily employee checklist
- Implementing training strategies for new employees
- Making badges for employees
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Maintained a neat reception area by organizing materials and tidying up furniture
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
Camp Counselor
Jones County Beat 5 summer job
06.2021 - 07.2022
- Provided guidance and support to over 50 campers in a safe, encouraging environment
- Assisted with the planning and execution of daily activities for campers
- Supervised groups of children during recreational activities
- Encouraged positive behavior among campers through role modeling and reinforcement techniques
- Organized games and sports activities to keep campers entertained
- Developed strong relationships with parents to provide updates on their child's progress at camp
- Monitored swimming areas to ensure that safety protocols were being followed by all swimmers
- Facilitated team-building exercises among different age groups of campers
- Engaged in conversations with individual children about their interests, concerns, goals
- Managed disciplinary issues according to established policies and procedures
- Maintained relationships and communicated with camper parents and family members
Shift Leader
Smoothie King
08.2020 - 06.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Assisted in training new employees on shift operations
- Resolved customer complaints promptly and professionally
- Maintained an organized work environment by delegating tasks to staff as needed
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
Education
Bachelor of Science - Accounting And Business Management
William Carey University
Hattiesburg05.2025
Skills
- Team player
- Relationship building
- Quick learner
- Dependable
- Enthusiastic
- Proficient with Microsoft office
- Excellent time management
- Apart of a sports team for 15 years
- Multi-tasking strength
- Listening Skills
- Problem-Solving
Timeline
Sales Associate
Hibbett Sports
05.2023 - Current
Training Coordinator
Angelic Home-Care
06.2022 - 11.2022
Camp Counselor
Jones County Beat 5 summer job
06.2021 - 07.2022
Shift Leader
Smoothie King
08.2020 - 06.2021
Bachelor of Science - Accounting And Business Management
William Carey University
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