Zoey Wright
Myrtle
Summary
Experienced Physical Therapy Aide with many years of experience in providing excellent customer service to physical therapy patients. Proficient in assisting therapists with patient exercises, treatments, and modalities.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Physical Therapy Aide
Athletico Physical Therapy
New Albany
12.2024 - 07.2025
- Assisted physical therapists with patient preparation and treatment sessions.
- Maintained equipment cleanliness and organized treatment areas for safety.
- Documented patient progress and communicated updates to therapists effectively.
- Supported patients during exercises by providing guidance and encouragement.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Monitored equipment use and overall safety of patients.
Retail Sales Associate
Between Sisters
New Albany
06.2024 - 12.2024
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained store cleanliness and organized merchandise displays regularly.
- Operated point-of-sale system for processing transactions and managing cash.
- Handled customer inquiries and resolved issues with professionalism and care.
- Stocked shelves, arranged inventory, and monitored product availability consistently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
Respiratory Therapy
Itawamba Community College
Tupelo, MS 08.2025 - 03.2026
West Union Attendance Center
Myrtle, MSSkills
- Patient assessment
- Equipment maintenance
- Effective communication
- Team collaboration
- Customer service
- Time management
- Documentation management
- Safety protocols
- Customer communications
- Maintaining and cleaning equipment
- Teamwork and collaboration
- Sales trends
- Returns and exchanges
- Problem-solving
- Barcode scanning
- Customer needs assessment
- Retail store operations
- Merchandise display
- Customer engagement
- Positive and professional
- Cash handling
- Store opening and closing
- Discount application
- Retail sales
- Friendly and outgoing
Certification
- CPR
References
References available upon request.
Timeline
Respiratory Therapy
Itawamba Community College
08.2025 - 03.2026
Physical Therapy Aide
Athletico Physical Therapy
12.2024 - 07.2025
Retail Sales Associate
Between Sisters
06.2024 - 12.2024
West Union Attendance Center