Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zyaria Blair-Clay

Starkville

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Teleperformance
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Managed high volume of customer calls, maintaining calm and professional demeanor.

Customer Service Representative

Alorica
11.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating company website and logging into their accounts , improving overall user experience.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.

Assembly Line Worker

Toyota Motor Manufacturing
09.2023 - 06.2024
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.

Education

High School Diploma -

Starkville High School
Starkville, MS
05-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Research
  • Account updating

Timeline

Customer Service Representative

Alorica
11.2024 - Current

Assembly Line Worker

Toyota Motor Manufacturing
09.2023 - 06.2024

Customer Service Representative

Teleperformance

High School Diploma -

Starkville High School
Zyaria Blair-Clay