Boss Davis
Jackson
Summary
Patient driven worker with excellent customer service, multitasking, and time management abilities. Committed to improving the quality and satisfaction of patient outcomes with integrity and respect for human life.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Biology Dept. work-study
Belhaven University
08.2023 - 11.2025
- Collaborated with Professor to refine university teaching materials, including lecture slides
- Coordinated with Professor to review and repair department equipment
- Maintained and organized lab equipment and supplies for ease of use
Phlebotomist/Lab Technician
KedPlasma USA
02.2023 - 07.2023
- Built rapport with donors while educating them about the procedure, and centralizing them on helping others
- Enabled smooth workflow between sectors by becoming proficient in both lab technician and phlebotomy roles
- Assisted in reorganization of donation freezer storage, in which I convened with a coworker on a plan to systematize storage for ease of use
Phlebotomist
American Red Cross
08.2021 - 01.2022
- Coordinated with co-workers to set up blood drives in an orderly fashion, while assisting each other when individual tasks were complete
- Guided peers by sharing lessons learned through experience, and encouraging them in their challenges
- Trained in phlebotomy and noticed by supervisor for consistency and excellent care for patients
Door to door sales representative
AT&T
01.2021 - 06.2021
- Established rapport with buyers through clear, relatable, and understanding communication
- Demonstrated determination and adaptability by acquiring 10+ sales in 2 weeks (This is over 2000$ in sales)
- Maintained and organized old and new customer records for easier assistance
CNA (Certified Nursing Assistant)
Kensington Health & Rehabilitation
12.2019 - 05.2020
- Improved the overall mental health of patients by counselling them in one-on-one support during lunch and my 15-minute breaks
- Adapted workflow and record keeping to match the needs of the nurse and the floor
- Encouraged co-workers to keep patient rooms clean and coordinated with to make a double check system for each patient
Education
Bachelor of Science - Healthcare Administration
Belhaven University
Jackson, MS 08.2023 - 12.2025
Skills
- Proficient in HIPPA regulations
- Electronic Health Records
- Data entry
- Documentation
- Medical Terminology
- MS(Word, Excel, & PowerPoint)
- Team collaboration
- Attention to detail
- Customer Service
- Active listening
Timeline
Bachelor of Science - Healthcare Administration
Belhaven University
08.2023 - 12.2025
Biology Dept. work-study
Belhaven University
08.2023 - 11.2025
Phlebotomist/Lab Technician
KedPlasma USA
02.2023 - 07.2023
Phlebotomist
American Red Cross
08.2021 - 01.2022
Door to door sales representative
AT&T
01.2021 - 06.2021
CNA (Certified Nursing Assistant)
Kensington Health & Rehabilitation
12.2019 - 05.2020