Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deondra James

Nettleton

Summary

Dynamic and results-driven professional with extensive experience in customer service at Walmart. Proven track record in cash handling and fostering customer relationships, ensuring satisfaction and repeat business. Recognized for reliability and exceptional communication skills, consistently enhancing operational efficiency and maintaining a clean, organized work environment.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

McDonald
08.2023 - 11.2024
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Production

Stanley Black & Decker
07.2020 - 08.2022
  • Participated in concept and production projects under assigned conditions.
  • Maintained clean and organized tool sets for production runs.
  • Improved production efficiency by streamlining textile manufacturing processes.
  • Researched and tested new materials for production.
  • Maintained open lines of communication between departments, ensuring smooth collaboration across all stages of production from pre-production planning through post-production editing processes.
  • Observed machines to promote continual, efficient production during operations.

Call Center Representative

Iqor
04.2018 - 08.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Education

Amory High School
Amory, MS

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer service excellence
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Payment processing
  • Multitasking and organization
  • Training and onboarding
  • Promotions and discounts
  • Sales transactions
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Time management
  • Attention to detail
  • Basic math

Timeline

Cashier

Walmart
08.2023 - Current

Cashier

McDonald
08.2023 - 11.2024

Production

Stanley Black & Decker
07.2020 - 08.2022

Call Center Representative

Iqor
04.2018 - 08.2020

Amory High School
Deondra James