Jsaneka Jackson
Biloxi
Summary
Dedicated professional eager to leverage skills and expertise to enhance organizational success and broaden knowledge within dynamic environments.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Cashier
New york pizza
D'Iberville
03.2026 - 03.2026
- Processed customer transactions accurately and efficiently at a busy pizza establishment.
- Handled cash, credit, and mobile payments using point-of-sale systems effectively.
- Operated cash register accurately, processing various payment methods to ensure smooth transaction flow.
- Maintained cleanliness and organization of cashier area during peak hours to enhance customer experience.
- Assisted customers in selecting menu items and answering their questions promptly.
- Collaborated with kitchen staff to ensure timely order fulfillment for customers.
- Managed inventory supplies at the cashier station to support smooth operations.
- Resolved customer complaints with professionalism and attentiveness, contributing to overall customer satisfaction.
Crew Member
Wendys Restaurant
Biloxi
06.2025 - 03.2026
- Handled customer orders efficiently and accurately at the cash register.
- Engaged with customers to deliver quality service and promptly resolve issues.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Served food quickly for positive guest experiences.
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Collaborated with team members to streamline kitchen operations and enhance workflow.
- Assisted in training new crew members on policies and procedures.
- Monitored inventory levels and restocked supplies to support uninterrupted operations.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed safety protocols to maintain a safe working environment.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Frozen Yogurt Shop Worker
Yogurt mountain
biloxi
02.2025 - 06.2025
- Prepared and served frozen yogurt to customers with attention to quality.
- Guided customers in selecting toppings and flavors, enhancing their overall experience.
- Operated point-of-sale system for processing transactions efficiently.
- Addressed customer complaints promptly and professionally, contributing to customer satisfaction and retention.
- Collaborated with team members to enhance customer service experience.
- Restocked inventory and supplies to ensure product availability.
- Trained new employees on service techniques and store procedures, ensuring consistent quality standards.
- Monitored store traffic levels and adjusted staffing accordingly to meet peak demand periods.
- Monitored equipment for proper functioning and reported issues promptly.
- Rotated stock items according to first-in and first-out guidelines for maximum freshness.
- Adhered strictly to health regulations when preparing food items or cleaning surfaces in the store.
Pizza Shop Assistant
Gene's New York Pizza
Biloxi
12.2024 - 02.2025
- Prepared pizza dough and assembled ingredients for various toppings.
- Managed phone orders, ensuring clear communication and accurate order details for kitchen staff.
- Processed payments and managed cash register transactions, ensuring accuracy and efficiency in customer orders.
- Assisted customers with menu selections and order placements.
- Provided excellent customer service at all times.
- Greeted customers upon arrival and provided menu information.
- Maintained cleanliness and organization of kitchen and dining areas.
- Restocked supplies to maintain optimal inventory levels for uninterrupted service.
- Assisted other team members in closing duties such as cleaning up stations, counting money.
- Adhered to safety protocols while preparing food items such as cutting boards, oven mitts.
Personal Shopper
Walmart
12.2022 - 10.2023
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Cultivated strong client relationships through consistent communication and timely follow-ups, leading to increased repeat business.
- Streamlined shopping processes by conducting thorough research and staying current on fashion trends and product availability, enhancing client experience.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Prepared detailed reports on client preferences and purchases to track progress and inform improvements to personal shopping experience.
- Organized completed orders in clearly labeled storage areas, ensuring temperature appropriateness for products until customer pickup.
- Cleaned and organized work area regularly to ensure a tidy and efficient shopping environment.
Wrestling Manager
Riverdale High School
01.2021 - 03.2021
- Built strong relationships with athletes to foster trust and open communication, improving teamwork dynamics.
- Facilitated collaboration between athletes and support staff, ensuring cohesive efforts towards shared goals.
- Tracked athlete performance metrics to monitor progress over time and identify areas for improvement.
- Assisted head coach by overseeing practice warmups, conditioning and daily exercises while modeling technique.
- Coordinated team logistics, including travel arrangements and scheduling, to ensure timely and organized competition attendance.
- Delegated tasks to staff and organized schedules to optimize daily operations.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Football Manager
Riverdale High School
08.2019 - 01.2021
- Contributed to increased ticket sales by consistently fielding winning teams that attracted fan interest and engagement.
- Streamlined communication channels between coaching staff, players, and management to foster a united team culture.
- Assigned tasks to staff, scheduled shifts, and motivated team to achieve high performance in critical areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained comprehensive reports on daily, weekly, and monthly operations to track performance.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Coordinated joint promotional events with other entertainment venues to enhance community engagement.
- Provided refreshments and first aid to football players during practices and games.
Education
High School Diploma -
Riverdale High School
Riverdale, GASkills
- Customer Service
- Sales proficiency
- Online Order Processing
- Verifying Order Accuracy
- Purchase Recommendations
- Prioritizing Orders
- Attention to Detail
- Documentation And Reporting
- Delivery Management
- Product Knowledge
- Brand Understanding
- Decision-Making
- Multitasking
- Organizational Skills
- Teamwork and Collaboration
- Problem-solving abilities
- Excellent Communication
- Versatility
- Upbeat and Outgoing Attitude
- Flexible Schedule
- Opening and closing procedures
- Teamwork and Collaboration
Awards
- Football manager award in 2020
- Football manager award in 2021
Timeline
Cashier
New york pizza
03.2026 - 03.2026
Crew Member
Wendys Restaurant
06.2025 - 03.2026
Frozen Yogurt Shop Worker
Yogurt mountain
02.2025 - 06.2025
Pizza Shop Assistant
Gene's New York Pizza
12.2024 - 02.2025
Personal Shopper
Walmart
12.2022 - 10.2023
Wrestling Manager
Riverdale High School
01.2021 - 03.2021
Football Manager
Riverdale High School
08.2019 - 01.2021
High School Diploma -
Riverdale High School