Khiyara Saladin
Nesbit
Summary
Friendly, organized, and customer-focused professional with experience managing daily operations, communicating with clients and families, coordinating schedules, and maintaining welcoming environments. Strong interpersonal skills with the ability to multitask, resolve concerns professionally, and provide exceptional customer service. Detail-oriented, dependable, and comfortable using technology to support administrative and front desk operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Afterschool Group Leader
Aftermath Aftercare
Nesbit, MS
08.2025 - Current
- Managed daily operations for groups of 11–15 students while maintaining a safe, organized, and welcoming environment
• Communicated professionally with parents and guardians regarding student needs, schedules, and concerns
• Coordinated daily activities, transitions, and schedules to ensure smooth operations and efficiency
• Resolved conflicts and addressed issues promptly using strong problem-solving and customer service skills
• Maintained accurate records and ensured adherence to safety procedures and program policies
• Demonstrated excellent multitasking skills while supervising students, managing schedules, and handling administrative responsibilities
High School Team Lead
Peer Power
Memphis, Tennessee
06.2024 - 07.2024
- Led and supported teams during educational and leadership-focused programs
• Developed strong communication, leadership, and organizational skills through mentoring and group coordination
• Collaborated with staff and participants to create positive and productive experiences
• Assisted with event planning, program logistics, and participant engagement
• Gained experience working in professional environments and representing organizations positively
Education
Bachelor of Science (B.S.) - Computer Science
University of Memphis
Memphis, TN05-2029
Skills
- Customer Service
Front Desk Support
Professional Communication
Scheduling & Organization
Phone & Email Etiquette
Appointment Coordination
Conflict Resolution
Time Management
Microsoft Office & Google Workspace
Record Keeping & Documentation
Team Collaboration
Multitasking in Fast-Paced Environments
Certification
- Certificate of Completion (Harvard CS50x: Introduction to Computer Science)
- Heartsaver First Aid CPR AED Online
Timeline
Afterschool Group Leader
Aftermath Aftercare
08.2025 - Current
High School Team Lead
Peer Power
06.2024 - 07.2024
Bachelor of Science (B.S.) - Computer Science
University of Memphis