Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Harrell

Rosedale

Summary

Dedicated professional with strong customer service skills and cash handling experience. Proven ability to manage inventory and collaborate effectively in team settings.

Can effectively manage cleaning and keeping a sanitized environment. I have the desire to learn new things. I have great people and social skills in critical and normal situations.

Overview

20
20
years of professional experience

Work History

Cashier

Cashwise liquor
Stanley
09.2025 - Current
  • Processed customer transactions efficiently at a local liquor store.
  • Assisted customers with product selections and answered inquiries.
  • Managed inventory by restocking shelves and organizing displays.
  • Ensured compliance with state liquor regulations during sales.
  • Collaborated with team members to maintain a clean workspace.
  • Handled customer complaints professionally and resolved issues promptly.
  • Promoted loyalty programs to enhance customer engagement and retention.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Habilitation Technician

Eastern Montana Industries
Glendive
03.2021 - 01.2024
  • Assisted individuals with daily living skills and personal care tasks.
  • Monitored client behaviors and documented observations for team review.
  • Implemented individualized plans to support client development and progress.
  • Coordinated recreational activities to enhance social skills and engagement.
  • Collaborated with team members to ensure consistent care and support.
  • Provided training on life skills to promote independence among clients.
  • Maintained a safe and clean environment for clients at all times.
  • Communicated effectively with families regarding client needs and progress.
  • Helped build skills related to problem-solving, communication and critical thinking.
  • Established collaborative relationships built on trust and empathy through consistent and meaningful communication.
  • Monitored and implemented medical, behavioral and clinical team care plans and drafted related documentation.
  • Attended medical appointments to promote accurate information exchange between medical provider and care team.
  • Aided clients with bowel and bladder programs, feeding tubes and wound care.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Did laundry, cooked, and cleaned.

Emergency Medical Technician

Prairie County Ambulance
Terry
12.2014 - 03.2023
  • Provided basic life support and administered first aid in urgent situations.
  • Operated emergency vehicles safely during high-pressure scenarios.
  • Responded promptly to emergency calls and assessed patient conditions.
  • Communicated effectively with medical personnel for patient handover procedures.
  • Maintained equipment readiness through routine checks and inspections.
  • Documented patient information and treatment protocols accurately in reports.
  • Assisted in training new EMTs on protocols and emergency response techniques.
  • Collaborated with first responders to coordinate effective care delivery at scenes.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Documented patient assessment findings in accordance with established protocols.
  • Assisted in providing medical care to patients with life-threatening conditions and injuries.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Participated in continuing education courses to maintain certification requirements.
  • Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
  • Utilized proper body mechanics when lifting and moving equipment or assisting patients.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Observed infection control measures when treating multiple patients within a given timeframe.
  • Cleaned and sanitized ambulance and supplies between calls.

Certified Nursing Assistant

Prairie County Nursing Home
Terry
06.2006 - 09.2017
  • Assisted residents with daily living activities and personal hygiene routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained a clean and safe environment for residents through regular sanitation practices.
  • Supported residents in mobility and transferring to enhance their independence.
  • Documented care provided and updated resident records accurately and efficiently.
  • Provided companionship and emotional support to enhance resident well-being.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Helped residents walk with or without self-help devices.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.

Education

Emergency Medical Technician

Emergency Training Center of Montana
Helena, MT
03-2016

Certified Nursing Assistant

Dawson Community College
Glendive, MT
08-2006

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Point of sale operation
  • Compliance regulations
  • Team collaboration
  • Patient assessment
  • Basic life support
  • Emergency vehicle operation
  • Medical documentation
  • Time management
  • Critical thinking
  • Situation management
  • Equipment maintenance
  • Vital signs monitoring
  • Patient care documentation
  • Personal hygiene assistance
  • General housekeeping
  • Helping with medication
  • Assisting with personal grooming
  • Condition monitoring
  • Care plan implementation

References

References available upon request.

Timeline

Cashier

Cashwise liquor
09.2025 - Current

Habilitation Technician

Eastern Montana Industries
03.2021 - 01.2024

Emergency Medical Technician

Prairie County Ambulance
12.2014 - 03.2023

Certified Nursing Assistant

Prairie County Nursing Home
06.2006 - 09.2017

Emergency Medical Technician

Emergency Training Center of Montana

Certified Nursing Assistant

Dawson Community College
Rachel Harrell