Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Turner

Richland

Summary

Dynamic and dedicated cashier with proven customer service skills honed at Kroger. Recognized for maintaining a balanced cash drawer and enhancing customer relations through effective communication and empathy. Adept at cash handling and team collaboration, contributing to a positive shopping experience and store success.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier

Kroger
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Research Intern

Brown University
11.2023 - 12.2023
  • Completed research, compiled data, and assisted in timely reporting.
  • Collaborated with team members for successful completion of research projects on time and within budget.
  • Attended meetings and presentations to learn project details.
  • Enhanced public understanding of research findings by contributing to creation of accessible summary reports and presentations.
  • Played key role in interdisciplinary research projects, bridging gap between different scientific domains.

Cashier

Steak N Shake
05.2024 - 09.2024
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Zaxby’s
11.2023 - 04.2024
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

High School Diploma -

Richland High School
Richland, MS
05-2023

BBA - Entrepreneurship

Mississippi College
Clinton, MS
12-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • In the process of becoming billengual
  • Cleaning and sanitizing

Languages

Spanish
Elementary

Timeline

Cashier

Kroger
02.2025 - Current

Cashier

Steak N Shake
05.2024 - 09.2024

Research Intern

Brown University
11.2023 - 12.2023

Cashier

Zaxby’s
11.2023 - 04.2024

High School Diploma -

Richland High School

BBA - Entrepreneurship

Mississippi College

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Rachel Turner